PNC Bank, Wake Forest Heritage Branch

Name:PNC Bank, Wake Forest Heritage Branch
Full Service Brick and Mortar Office
Review:327 client reviews
Location:3619 Rogers Road
Wake Forest, NC 27587

Wake County
View Other Branches
 
Phone:919-453-6310
Office Hours:Mon: 9:00 AM - 5:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 6:00 PM
Sat: Closed
Sun: Closed
Branch Deposit:$20,841,000
FDIC Cert:#6384
Established:2008-02-04


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2843, view all, view on map
Website:www.pnc.com
Total Assets:$335,060,015,000
Total Deposits:$239,427,991,000
Total Equity Capital:$37,148,828,000
Total Domestic Office Deposits:$230,485,077,000
Net Income:$3,413,421,000
Quarterly Net Income:$858,441,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

327 client reviews of PNC Bank scored 2.5 out of 5.

Check Gone Missing
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by anonimous19, Feb. 28, 2015

Branch Manager Keindre Irving has continued to show an unhelpful attitude towards my wife and I.  We do not have  PNC account, but we were given a PNC check by a local business that was just over $300.  When we tried to deposit the check in our bank, it was returned and we were fined.  It turns out that some other entity has acquired these funds, and so the banking system thought that it had already been payed.  We have visited the branch 3 times now to resolve this, and (after nicely giving us her card) Keindre Irving has been unresponsive to our very courtious calls and emails (3 calls and 3 emails over a month).  This situation has gone on for about 6 months now and has not been resolved.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Michigan Road Branch at Indianapolis, IN
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Great Help
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by kespo12, Jan. 29, 2015

I have been banking with PNC for 7 years now and have never started having problems until this past year. Both time I was having major issues with my accounts, PNC was very patient on the phone with me and helped me with my problems in a very understanding and compatinate way. I work at a bank myself and knew if a bank isn't offering you their best services, then you shouldn't be banking with them. I was ready to end my business with PNC this past problem but Melissa was so helpful and fixed a problem that I myself had accidentally caused, so I've decided to stay. I will continually recommend you to my friends

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Eldersburg Branch at Sykesville, MD
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Served well
Overall Rating
Office Environment & Staff
Waiting Time
by JustMyOpinion, Jan. 27, 2015

The staff is friendly and helpful.  I am a happy customer!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, North Ridge Branch at Raleigh, NC
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All Reviews...

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