PNC Bank, Towson @ Giant Branch

Name:PNC Bank, Towson @ Giant Branch
Full Service Retail Office
Review:309 client reviews
Location:6340 York Road
Baltimore, MD 21212

Baltimore County

Office Hours:Sun: 11:00 to 16:00
Mon: 11:00 to 19:30
Tue: 11:00 to 19:30
Wed: 11:00 to 19:30
Thu: 11:00 to 19:30
Fri: 11:00 to 19:30
Sat: 09:00 to 17:30
Drive-up Hours:Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Branch Deposit:$4,280,000
FDIC Cert:#6384

The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2840, view all, view on map
Total Assets:$316,651,698,000
Total Deposits:$227,346,294,000
Total Equity Capital:$37,314,861,000
Total Domestic Office Deposits:$221,109,179,000
Net Income:$1,739,124,000
Quarterly Net Income:$888,905,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:10%

Client Review

309 client reviews of PNC Bank scored 2.5 out of 5.

PNC Bank Giant shopping center on york rd Baltimore MD
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ndotjones, May. 10, 2012

First it is unprofessional that it is difficult to get print outs of your account, do to the machine being broken or down too often.
There is an employee named Brittany who refused to add or assist me with reviewing my transactions when I had a dispute, it was terrible,  brittany stated if I had a dispute file a conplaint. It was a horrible way to treat customers. Even if she felt she was correct, where is the customer service to go over the accout with me. It was Horrible.
I have never been treated with such lack of concern or disrespect.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Towson @ Giant Branch at Baltimore, MD
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