PNC Bank, Severna Park @ Giant Branch

Name:PNC Bank, Severna Park @ Giant Branch
Full Service Retail Office
Review:343 client reviews
Location:575 Ritchie Highway
Severna Park, MD 21146

Anne Arundel County
View Other Branches
 
Phone:410-544-5867
Office Hours:Mon: 11:00 AM - 7:30 PM
Tue: 11:00 AM - 7:30 PM
Wed: 11:00 AM - 7:30 PM
Thu: 11:00 AM - 7:30 PM
Fri: 11:00 AM - 7:30 PM
Sat: 9:00 AM - 5:30 PM
Sun: 11:00 AM - 4:00 PM
Branch Deposit:$4,879,000
FDIC Cert:#6384
Established:2009-05-13


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2840, view all, view on map
Website:www.pnc.com
Total Assets:$335,060,015,000
Total Deposits:$239,427,991,000
Total Equity Capital:$37,148,828,000
Total Domestic Office Deposits:$230,485,077,000
Net Income:$3,413,421,000
Quarterly Net Income:$858,441,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

343 client reviews of PNC Bank scored 2.5 out of 5.

Long tlime customer and extremely satisfied
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by alleycat, Aug. 29, 2015

I am very surprised by all of the negative reviews. I have had PNC for years and they are the best bank I have ever dealt with. As far as overdraft fees they are the same or better than any of the large banks and their customer service is excellent. All of their fees are clearly explained when you open an account and if I have ever had a problem it was addressed and solved quickly by courteous staff members who were very accommodating and understanding. They are the best bank out there in services, convenience and customer service. I am sorry that so many people gave negative reviews because my experience has been so positive for over 35 years.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Souderton @ Giant Branch at Souderton, PA
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Very pleased with the service!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by DonnaB, Aug. 29, 2015

I've read some of the other reviews:  This is a bank, have these people dealt with banks and their service and fees in the past 25 years?  All of these complaints are of the banking industry Not of their particular offices.  Arghhh

The Mt Dora, Florida branch has extremely pleasant and helpful personnel.  I have been in the branch numerous times and have always found the same high standard of service.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Mount Dora Us Highway 441 Branch at Mount Dora, FL
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Looking for new bank
Overall Rating
Interest Rate and Cost
by MaggieJ, Jul. 01, 2015

I have nothing against this particular branch but PNC in general is THE worst bank I have ever dealt with. I had a problem with an overdraft of $5.83!!! it was an oversight due to a debit card charge. They charged me the overdraft fee of $36, not happy about but understandable. What I wasn't prepared for was the $7 per day charge which added up to over $100 because I didn't have the money to immediately cover the $36 original fee because I am on Social Security and live from month to month - I have no savings to fall back on. I've never heard of a bank doing this sort of thing - $7 per day!! So for $5.83 it has cost me $106! Crooks!!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Lakewood Park Office at Fort Pierce, FL
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