PNC Bank, Massillon Road Branch

Name:PNC Bank, Massillon Road Branch
Full Service Brick and Mortar Office
Review:289 client reviews
Location:181 Massillon Road
Akron, OH 44312

Summit County
 
Phone:330-773-8225
Office Hours:Sunday: Closed
Monday: 8:30 AM - 4:00 PM
Tuesday: 8:30 AM - 4:00 PM
Wednesday: 8:30 AM - 4:00 PM
Thursday: 8:30 AM - 4:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Drive-up Hours:Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Branch Deposit:$53,369,000
FDIC Cert:#6384
Established:1974-05-28


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2967, view all, view on map
Website:www.pnc.com
Total Assets:$309,999,678,000
Total Deposits:$225,738,871,000
Total Equity Capital:$36,502,602,000
Total Domestic Office Deposits:$219,272,947,000
Net Income:$3,505,355,000
Quarterly Net Income:$833,340,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:9%
 More...


Client Review

289 client reviews of PNC Bank scored 2.5 out of 5.

Love this branch and sad to see it go
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Kervegant, Apr. 23, 2014

I have never been disappointed with the staff at this branch.  When I lost my bank card while abroad I was able to call the branch and have them assist (I was unable to connect to a 1-800 number as is usual internationally).  

The staff have always greeted me by name and have provided assistance within a few minutes, if not immediately.  Henry is one of my favorite faces there and I hope he is transferred to a branch nearby!

I want to thank all of you for your service, hospitality and hard work.  I will miss such a convenient branch location with an stellar team.  Hopefully the M street location can meet the high bar of care you have provided.   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Watergate Branch at Washington, DC
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DON'T bank at PNC Bank!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by Angel9, Apr. 22, 2014

I've been banking with PNC for a few years, and have several personal and business accounts with them. I have never had any real issues with them until lately. They have changed policies/procedures on the way online banking is done. They never notified me of the changes just started adding fees. (They changed procedures last year without notification too, the changes didn't effect me, but notification would be nice.) I called to find out why I got fees, and got the runaround. They wouldn't reverse the charges. Asked to talk to a supervisor several times, never talked to one yet. Talked to the local branch, they were NO help. Called corporate number again, got the same runaround after an hour and no supervisor again, no reversal results, or explanations...I am fed up!  Time to withdrawal my money tomorrow and find a NEW bank!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Hoover Crossings Branch at Birmingham, AL
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Great Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jpnumbaone, Apr. 21, 2014

I've been going to this bank for years now. I have several personal and several business accounts. They have worked with me through everything. Every time i need something the managers put in time to make sure i get what i need. Great place. Great Bank. Thank you guys.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Algonquin Branch at Algonquin, IL
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