PNC Bank, Henderson Main Branch

Name:PNC Bank, Henderson Main Branch
Full Service Brick and Mortar Office
Review:376 client reviews
Location:407 South Chestnut Street
Henderson, NC 27536

Vance County
View Other Branches
 
Phone:252-430-3700
Office Hours:Mon: 9:00 AM - 5:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 6:00 PM
Sat: Closed
Sun: Closed
Branch Deposit:$78,789,000
FDIC Cert:#6384
Established:1961-06-22


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2677, view all, view on map
Website:www.pnc.com
Total Assets:$355,999,734,000
Total Deposits:$262,381,505,000
Total Equity Capital:$37,583,694,000
Total Domestic Office Deposits:$255,747,768,000
Net Income:$3,177,888,000
Quarterly Net Income:$774,472,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
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Client Review

376 client reviews of PNC Bank scored 2.5 out of 5.

ATM
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by VinceC, Apr. 19, 2017

The outside ATM is broken almost every time I come here. For us virtual wallet users,  How are we supposed to make a deposit after hours if the ATM cash or check deposit is always broken ? it's not just once in a while one week to check deposit is broken and the next week the cash deposit is broken.  I'm not coming to this branch any longer.  I'm not coming to this branch any longer

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, White Marsh Branch at Nottingham, MD
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Aggrevated Customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by noneofyourbusiness, Mar. 18, 2017

The ATM machines are ALWAYS out of service for making deposits of cash or a check. The machines are also ALWAYS out of cash to withdraw!!

The bank location is always busy and I have had representatives tell me that they are aware of it but its been foing on for years!!

Pay attention to the worjers...its a revolving door of workers which twlla you no one there seems to stay long

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Miracle Mile Branch at Monroeville, PA
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Customer Service
Overall Rating
Office Environment & Staff
Waiting Time
by smhdisappointed, Mar. 13, 2017

I only use this branch once every two weeks to make a straight deposit of one check into my account through the drive thru.  I have only gone inside once.  Every time I gone through the drive I have a very pleasant, dark haired young lady.  I have become used to her being pleasant, good mornings, anything else I can help you with today, have a good day, etc.  

Well, my last drive through experience I had Denise.  She didn't acknowledge me.  She took the canister.  Came back and said are you cashing this check?  I said no, there is a deposit slip with the check.  (quiet).  Then she came back and said, you didn't sign the check.  I said I don't have to sign the check.  (quiet)  Disappears.  Next, the canister comes out.  I take my receipt.  No thank you, no anything at all.  I rang the call button.  three times.  She came back and said yes.  I asked if she just waited on me.  She said yes.  I asked her name.  She said Denise.  I said thank you.
I called the branch manager.  She was not able to come to the phone.  I left a message.  No call back.  I called another day.  She was off.  I called the next day and left another message.  I just called today and left a message with Erica Garland for her branch manager Ida to call me back and that I had left messages before and no return call.

I guess you can see my point.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Georgetown Branch at Georgetown, DE
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by Ruffian 2017-03-25 08:21:58
The Eaton Rapids branch does NOT have a drive thru because of their location downtown. Your review is either incorrect or for a different branch and should be rectified.

All Reviews...

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