PNC Bank, Atlanta Piedmont #1

Name:PNC Bank, Atlanta Piedmont #1
Full Service Brick and Mortar Office
Review:334 client reviews
Location:2450 Piedmont Rd Ne, Suite 190
Atlanta, GA 30324

Fulton County
View Other Branches
 
Phone:404-842-0267
Office Hours:Mon: 9:00 AM - 5:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 6:00 PM
Sat: Closed
Sun: Closed
Branch Deposit:$4,699,000
FDIC Cert:#6384
Established:2009-03-04


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2843, view all, view on map
Website:www.pnc.com
Total Assets:$335,060,015,000
Total Deposits:$239,427,991,000
Total Equity Capital:$37,148,828,000
Total Domestic Office Deposits:$230,485,077,000
Net Income:$3,413,421,000
Quarterly Net Income:$858,441,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

334 client reviews of PNC Bank scored 2.5 out of 5.

Terrible phone system
Overall Rating
Office Environment & Staff
Waiting Time
by CustServicePro, May. 18, 2015

I made a cash deposit, and it wasn't credited to the account. To talk to a human I had to listen to a very long menu over and over, and then I was on hold with crappy muzak for over 20 minutes - with messages offering to put me back with an automated service. If I wanted an automated service I would have used one. It's bad enough that they didn't credit a CASH deposit, but to make me wait this long to talk to some one about it is very bad customer service

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, South Fayette Shop N Save Branch at Bridgeville, PA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Horrible staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ztjjrl8895, May. 06, 2015

I just moved to the area and I was accustomed to the wonderful staff at the PNC in Frederick, MD. Well, all PNCs are not the same. The staff at the White Marsh location is rude, unfriendly and makes you feel like you're a burden to them. One of the higher-ups, "Marlon," has questioned me on multiple occasions why I come to this branch when I live in PA. Well, I work across the street. And, why is it his business? Then I came in to withdraw money from my savings account, he asked what it was for, I told him it was to have my car worked on. Then he continued to question me about the car work, why I had to pay in cash, then again why I'm here when I live in PA. Needless to say, I called corporate to file a complaint, and they've been wonderful.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, White Marsh Branch at Nottingham, MD
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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PNC Union Bridge
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Kpk27, Mar. 24, 2015

Always very polite and easy to work with.  

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Union Bridge Branch at Union Bridge, MD
5 of 9 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by thebozoshow 2015-04-27 14:22:48
I had a lovely experience at that branch also...LOL ...I went in on a Friday after work of course very dirty because I have a dirty job...go figure right? So I am trying to cash my $500 check that is drawn from pnc bank and they refused...it's ok though I had some weird looks as I walked in so I had already immediately began video recording with my cell put it in my shirt pocket as I was speaking very politely the teller I am all the sudden surrounded by the most obese people I have ever seen in my life...fearing they may sit on me I was like what? Sir ma'am...and the really obese woman starts asking me if I am video taping the conversation I said no and immediately headed for the door as I walked out I chirped up yep video taped the whole debauchery and YouTube is gonna love this..along with corporate too hahaha.

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