PNC Bank, Atlanta Highway Branch

Name:PNC Bank, Atlanta Highway Branch
Full Service Brick and Mortar Office
Review:380 client reviews
Location:5375 Atlanta Highway
Montgomery, AL 36109

Montgomery County
View Other Branches
 
Phone:334-240-8629
Office Hours:Mon: 9:00 AM - 5:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 6:00 PM
Sat: Closed
Sun: Closed
Branch Deposit:$20,318,000
FDIC Cert:#6384
Established:1975-06-16


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2670, view all, view on map
Website:www.pnc.com
Total Assets:$360,348,645,000
Total Deposits:$265,886,710,000
Total Equity Capital:$37,520,830,000
Total Domestic Office Deposits:$259,364,074,000
Net Income:$781,148,000
Quarterly Net Income:$781,148,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
 More...


Client Review

380 client reviews of PNC Bank scored 2.5 out of 5.

Severna Park Super Giant PNC
Overall Rating
by stopit, Aug. 09, 2017

I first had a problem with a balloon mortgage leaving me with $4,000 debt. The staff at PNC in Severna Park worked hard at obtaining another loan to pay that off.
Whenever I go ditzy in the head and need help with my account, they are very patient and take the time to find the problem. One person in particular name is Anthony.
Thank You  P.S. I have been with Annapolis Banking and Trust many years before it changed to PNC.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Severna Park @ Giant Branch at Severna Park, MD
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UGH
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by LetsBeHonest, Jun. 21, 2017

Mistakes denied and covered up as learn as they go staff sweet talk away your time.  Aside from the fact that they removed their drive through service and replaced it with ATM only, the experience inside the bank is depressingly consistent. The toothy smiling greeter literally jumps you as you walk in the door and after that, well, mistakes  just keep happening. Staff who pretend they know what they're doing while you sit in their office and then dismiss their own mistakes with excuses or blame on the customer are the worst kind.  We have a personal account and a business account and as soon as we can get out of these we will.  I've had it with an avoidant manager and the most recent incident.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Blue Bell at Blue Bell, PA
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by Susantracey 2017-07-31 15:37:16
The customer service at the Church Street location is absolutely terrible!
Not friendly, not accommodating.  On 2 occasions, they could not "find" my accounts!  A VISA that is paid I. Full, every month and a checking account.
Please, train your staff to be "customer friendly" it will make a world of difference.

Susan Tracey
Bonds
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Caramani, May. 13, 2017

Our family has 6 accounts at pnc back, we've had loans through pnc bank of longwood too.  My son is listed on one of our accounts too.  My son is starting college and my husband took him to the bank to cash his bonds and they would not cash them.  I've been a pnc customer for 22 years and had my mom cancel with Wells Fargo to become a customer with pnc bank too.  This is sad that.could not cash these bonds.  My family is now looking for another bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Longwood Branch at Kennett Square, PA
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All Reviews...

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