PNC Bank, Affton Branch

Name:PNC Bank, Affton Branch
Full Service Brick and Mortar Office
Review:317 client reviews
Location:8930 Gravois Avenue
Saint Louis, MO 63123

St. Louis County
View Other Branches
 
Phone:314-814-8103
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 18:00
Sat: 09:00 to 12:00
FDIC Cert:#6384
Established:1934-01-01


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2843, view all, view on map
Website:www.pnc.com
Total Assets:$324,117,021,000
Total Deposits:$230,514,641,000
Total Equity Capital:$37,284,561,000
Total Domestic Office Deposits:$224,706,004,000
Net Income:$2,554,980,000
Quarterly Net Income:$815,856,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

317 client reviews of PNC Bank scored 2.5 out of 5.

Excellant
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by sandyjef1, Dec. 15, 2014

Do not use all services but what I do use have been the best of any bank I have used.  The employees are ALWAYS pleasant and helpful and I have not had any issues at all in the many years I have been with the bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Lebanon Downtown Branch at Lebanon, IN
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Worst Customer Experience Ever
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Appalled999, Dec. 09, 2014

I had my checking and savings accounts at Nat'l City prior to PNC's acquisition.  My parents also had their checking and IRA accounts at Nat'l City.  The first time I visited a branch, after it became PNC, was to transfer money from my father's IRA into his checking account.  I was told by a banker that they were busy and that I should return the following week. I asked her if she was kidding, but she wasn't.  I returned the following week. This time I was told that there was a discrepancy in my POA papers and they would not make the transfer.  Prior to this incident I had never had any problems with these papers being accepted.  I ended up filing a complaint with the OCC.  About a week later I received a phone call from PNC's IRA Department.  They informed me that my paperwork was fine.  No, really?  For several months after conversion, they debited my mother's checking account for somebody else's auto pay phone bill.  A couple of weeks ago I went to make a deposit into my son's savings account.  I was informed that PNC no longer accepts coins.  He won't be banking there anymore either.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Lagrange Park Branch at La Grange Park, IL
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Total misrepresentation
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Rana, Nov. 18, 2014

PNC bank Glenpointe, NJ branch recently had a workplace presentation at our company. They presented that we could get a $400 bonus just for opening an account with $5,000. She clearly stated that there is no direct deposit required. After that presentation many of our workers are in the process of opening a preferred checking account in her branch. I personally visited her on the same day with my wife and spent 2 hours to open two accounts with necessary deposits requested. Afterward I found out from their website that the direct deposit of $5,000 a month is required to get the bonus and I contacted her immediately regarding this. At that point she simply said she is sorry for the misunderstanding; to me it is a matter of misrepresentation NOT misunderstanding. I have at least 20 witnesses who also heard the same facts that were presented by the employee. PNC just wants your money, nothing else.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Glenpointe Branch at Teaneck, NJ
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All Reviews...

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