PNC Bank, 11 Penn Plaza Branch

Name:PNC Bank, 11 Penn Plaza Branch
Full Service Brick and Mortar Office
Review:390 client reviews
Location:Seventh Avenue And West 31st Street
New York, NY 10001

New York County
View Other Branches
 
Phone:212-273-1320
Office Hours:Mon: 08:00 to 18:00
Tue: 08:00 to 18:00
Wed: 08:00 to 18:00
Thu: 08:00 to 18:00
Fri: 08:00 to 18:00
Sat: 09:00 to 14:00
FDIC Cert:#6384
Established:2010-09-15


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2575, view all, view on map
Website:www.pnc.com
Total Assets:$370,002,264,000
Total Deposits:$271,355,544,000
Total Equity Capital:$38,187,517,000
Total Domestic Office Deposits:$262,895,285,000
Net Income:$3,460,013,000
Quarterly Net Income:$902,657,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

390 client reviews of PNC Bank scored 2.5 out of 5.

Bad bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mongo, Mar. 25, 2018

 This is not a good bank. I go into the bank to take money out of one account and put money into my wife account. I give the guy my ID and my PNC Bank card.He take a little bit of time then he tell me do I have another credit card. I tell him I said I gave you both of my credit cards why do I need another credit card when you have my license and my PNC card. He got upset with me told me he not helping me know more and walked away. The manager came up and told me can I help you out. I asked the manager can you tell him come back over here and explain to me why did he walk away the guy walked away say I have nothing to say to him and went to the back. I thought that was very rude of him the manager did not do anything but just say I'm sorry and let me transfer the money for you. I told the manager that's not how you do business in this world. I will never go back to this place again. I will take my business to Robinson PA branch. I stay in Moon Pennsylvania but I will never go to this Branch again and the sad part that guy is a financial advisory for the branch his name is "Daniel Colgan RIley" Financial Advisor. The Branch Manager i talk to was Jordon M Mcmicheal.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Moon Township Branch at Coraopolis, PA
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I love my PNC
Overall Rating
Interest Rate and Cost
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by ScreamingDollars, Mar. 16, 2018

I love my PNC BANK (HAMBURG)LEXINGTON KY THEY ARE SO HELPFUL TO ME AND ARE READY AND WILLING TO GO ABOVE AND BEYOND SERVICE FOR MY FINANCIAL NEEDS I LOVE YOU GUYS TREMENDOUSLY

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Hamburg Place Branch at Lexington, KY
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by RNCooper 2018-03-22 11:14:50
I had the same great experience. I walked into the Allendale Branch, which is in Michigan. I was greeted with smiles. After Kurt listened to my requests, he went way above what he had been expected to do. Two days in a row, he made phone calls to different PNC offices to settle my issues. He even made follow-up phone calls to both PNC offices and me to have me updated about the progress he made. I was very impressed by his service.
Kurt, thank you very much for all your help!
Thought I found a bank...
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by gregs711, Jan. 18, 2018

...but I was mistaken.  Let's face it. The interest rates and fees at banks are atrocious across the board. So the only thing a bank can give is service. It took forever to open the accounts. We were with the rep for over an hour, and they still got our address wrong. You can only deposit $1,000 per day on mobile at first. Only transfer $5,000 between US banks. EVER! Back to looking for a bank...

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Milford Square Branch at Milford, DE
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All Reviews...

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