PNC Bank, 10 MILE/MEADOWBROOK BRANCH
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420 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2378, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $557,463,343,000 |
| Total Deposits: | $428,985,450,000 |
| Total Equity Capital: | $50,108,085,000 |
| Total Domestic Office Deposits: | $428,490,983,000 |
| Net Income: | $5,836,901,000 |
| Quarterly Net Income: | $957,096,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
420 client reviews of PNC Bank scored 2.5 out of 5.
ATM DOESNT WORK
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by unreliablebank, Jan. 12, 2015
Went to this Branch Saturday the 1/10 and asked for $500 withdrawal. Got a big "0" When I called the 1800 number I waited on hold for 25 minutes only to get Im sorry you have to wait till Teusday. Meanwhile I couldnt withdrawal any money
BEWARE they dont even check to fill their ATM'S before a weekend starts!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, 10 Mile/Meadowbrook Branch at Novi, MI
8 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby unreliablebank, Jan. 12, 2015
Went to this Branch Saturday the 1/10 and asked for $500 withdrawal. Got a big "0" When I called the 1800 number I waited on hold for 25 minutes only to get Im sorry you have to wait till Teusday. Meanwhile I couldnt withdrawal any money
BEWARE they dont even check to fill their ATM'S before a weekend starts!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, 10 Mile/Meadowbrook Branch at Novi, MI
8 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Helped Resolve
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by SatisfiedCust, Feb. 23, 2012
PNC Bank representative helped resolve the issue. Although it took a while, it was resolved successfully. Appreciate the gal who helped close this issue. Thanks!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, 10 Mile/Meadowbrook Branch at Novi, MI
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby SatisfiedCust, Feb. 23, 2012
PNC Bank representative helped resolve the issue. Although it took a while, it was resolved successfully. Appreciate the gal who helped close this issue. Thanks!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, 10 Mile/Meadowbrook Branch at Novi, MI
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Cheating customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Novi, Feb. 03, 2012
I had four CD's that matured on 10/24/11, on Nov 7 I visited the branch to see if the money could move to my checking account since the CD's had matured. I explicitly asked the agent that the CD's were not automatically renewed and that there was no penalty of any charges to withdraw from my CDs. She confirmed that there would be no charges and remitted the amounts to my checking account.
I never received a full statement showing the total interest, but I believed that the banks won't cheat customers and will remit the full amount due.
However, when I received my 1099, it shows penalty on all four CD's. I feel completely cheated by PNC. I called the 888 number listed on the 1099 but not one person was able to explain and the branch ofcourse closes by 5PM so normal people cannot even transact business.
If PNC wants to raise money, they should ask for charity and not cheat customers.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, 10 Mile/Meadowbrook Branch at Novi, MI
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Novi, Feb. 03, 2012
I had four CD's that matured on 10/24/11, on Nov 7 I visited the branch to see if the money could move to my checking account since the CD's had matured. I explicitly asked the agent that the CD's were not automatically renewed and that there was no penalty of any charges to withdraw from my CDs. She confirmed that there would be no charges and remitted the amounts to my checking account.
I never received a full statement showing the total interest, but I believed that the banks won't cheat customers and will remit the full amount due.
However, when I received my 1099, it shows penalty on all four CD's. I feel completely cheated by PNC. I called the 888 number listed on the 1099 but not one person was able to explain and the branch ofcourse closes by 5PM so normal people cannot even transact business.
If PNC wants to raise money, they should ask for charity and not cheat customers.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, 10 Mile/Meadowbrook Branch at Novi, MI
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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