People's United Bank, Holyoke Branch

Name:People's United Bank, Holyoke Branch
Full Service Brick and Mortar Office
Review:14 client reviews
Location:1515 Northampton Street
Holyoke, MA 01040

Hampden County
 
Phone:413-538-6300
Branch Deposit:$40,003,000
FDIC Cert:#27334
Established:1995-06-26


The Bank

Name:People's United Bank
Concentration:Commercial Lending Specialization
Established:1988-07-06
FDIC Insurance:1988-07-06
Charter Class:savings associations, state or federal charter, supervised by the Office of Thrift Supervision (OTS)
# of Branches:414, view all, view on map
Website:www.peoples.com
Total Assets:$32,889,645,000
Total Deposits:$23,686,359,000
Total Equity Capital:$4,618,094,000
Total Domestic Office Deposits:$23,686,359,000
Net Income:$56,742,000
Quarterly Net Income:$56,742,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:5%
Quarterly Return on Equity:5%
 More...


Client Review

14 client reviews of People's United Bank scored 2.5 out of 5.

Hunter Ridge
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by hunterridge, Mar. 04, 2014

love this bank

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on People's United Bank, Stonington S & S Branch at Pawcatuck, CT
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WORST BANK I HAVE EVER VISITED
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by liilmissbrea, Dec. 30, 2013

This branch, located at 716 Broad Street in Waterford, Connecticut, is BY FAR the WORST bank that I have EVER visited! Everything was horrible - especially the Customer Service. Not only did the branch DENY ME ACCESS TO MY OWN MONEY (I had to provide proof of address - which I did - but because it was a Saturday they said that they were NOT COMFORTABLE approving it, and told me to come back on Monday). Keep in mind, I went to another branch 20 minutes later, and that branch approved it with no problems, and advised that I report the one that I am currently reviewing. I told the teller at Broad Street that I needed gas and that is why I was doing the withdrawal, and she literally told me to ask someone at a gas station for $5. I am a retail manager, and if one of my employee's EVER told a customer to ask a stranger for money, they would be fired on the spot. But instead, the teller got a pat on the back. THAT is how messed up this branch is. And the manager? Absolutely the RUDEST individual I could imagine. The words "I could approve this, but I dont want to" were actually spoken from her lips. Imagine that, a bank manager COULD have given ME MY OWN MONEY but DIDN'T WANT TO!!! SERIOUSLY?! Dont visit this branch unless you specifically want your day to be ruined. Honestly. It should be closed immidiately. Because of them, I am closing my account with People's Bank entirely. They couldn't pay me to stay with them after that experience. (yes, it was THAT bad)

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on People's United Bank, Broad Street Branch at Waterford, CT
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SKF AUTOMOTIVE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BANKSNG, Nov. 20, 2013

i OWN AN AUTO SHOP, I USED MY PEOPLES CARD TO BUY AN ENGINE ONLINE, I ORDERED A USED ENGINE, THEY SENT A ENGINE WITH A DIRTY PAINT JOB AND PARTS MISSING, I CONTACTED VENDOR THEY SAID THEY WOULD PICK UP ENGINE AND REFUND MY MONEY, PEOPLED WAS INVOLVED IN GETTING THIS DONE FOR ME, NOW THE ENGINE IS RETURNED AND MY MONEY HAS NOT BEEN REFUNDED, I NOW HAVE NO ENGINE AND NO MONEY AND PEOPLES SAYS ITS NOT THEIR PROBLEM. I AM GOING TO MOVE MY BUSINESS AND PERSONAL ACCOUNTS TO ANOTHER BANK......STAY AWAY FROM THIS BANK THEY WILL NOT STAND WITH YOU IF THERES A PROBLEM....BUYER BEWARE!!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on People's United Bank, Savin Rock Branch at West Haven, CT
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by Chaos 2014-04-29 14:49:39
How exactly is it the bank's fault that the company you did business with didn't give you the refund?

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