People's United Bank, Boston Road Branch

Name:People's United Bank, Boston Road Branch
Full Service Brick and Mortar Office
Review:18 client reviews
Location:1630 Boston Road
Springfield, MA 01103

Hampden County
View Other Branches
 
Phone:413-784-0525
Branch Deposit:$35,989,000
FDIC Cert:#27334
Established:1993-11-08


The Bank

Name:People's United Bank
Concentration:Commercial Lending Specialization
Established:1988-07-06
FDIC Insurance:1988-07-06
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:411, view all, view on map
Website:www.peoples.com
Total Assets:$35,755,742,000
Total Deposits:$26,145,965,000
Total Equity Capital:$4,618,445,000
Total Domestic Office Deposits:$26,145,965,000
Net Income:$262,480,000
Quarterly Net Income:$65,483,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:6%
Quarterly Return on Equity:6%
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Client Review

18 client reviews of People's United Bank scored 3 out of 5.

Good Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by loganpie01, Jun. 14, 2015

I have been with Peoples for over 20 years and never once had a problem. The staff is always friendly and helpful. I am really surprised at what I read as I have never experienced any problems. I will continue to do banking with Peoples until I have a problem with them. But I honestly do not expect there to be one.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on People's United Bank, Reidville Stop And Shop Branch at Waterbury, CT
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Very helpful - and convenient
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by EnglishK, Mar. 24, 2015

I came in after hours on a Sunday.  The staff was closing up.
However, once they saw I needed to do some transactions, they stopped what they were doing and assisted me.
I was grateful.
Rent was going through the next day!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on People's United Bank, Riverhead Stop & Shop Branch at Riverhead, NY
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abused customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by REALLY2many, Nov. 05, 2014

IF I COULD RATE NEGATIVE STAR(S)  I WOULD
$185.00 IN OVERDRAFT FEES FOR $37.00 OF OVERDRAFTS

1) THERE SHOULD NOT HAVE BEEN ANY OVERDRAFT, CONSIDERING MY DEBIT CARD SHOUD HAVE BEEN DECLINED FOR ANY OF THOSE PURCHASES. MY CARD HAS A BLOCK (OR SO I THOUGHT) THEY TURNED ME DOWN FOR AN OVERDRAFT PROTECTION OF $100 SO WHY WOULD THEY NOT BLOCK MY ACCOUNT FROM OVERDRAFT ???    THE REASON IS SIMPLE... SO THEY COULD CHARGE THE FEE'S  

2) I HAVE REQUESTED A CALL  FROM A HIGHER AUTHORITY MANAGER ( FOR MORE THAN 11 MONTHS)     N O T H I N G !!!!!!
  I CAN NOT GET ANY HIGHER THAN THE BRANCH MANAGER, WHICH I MIGHT ADD NEVER CALLED ME. I HAD TO CONTINUE TO CALL THEM AT LEAST TWICE A MONTH. I FINALLY GOT A CALLBACK... YOU GUESSED IT, THE BRANCH MANAGER
A R E   Y O U    K I D D I N G   ME ?????????

 3) WHEN I ASKED ORIGINALLY IF THEY COULD HELP ME OUT IN ANY WAY, MY ANSWER WAS I SHOULD HAVE BEEN MORE OBSERVANT TO MY ACCOUNT AND IF I WANED TO, I COULD CLOSE MY ACCOUNT

4) I CORRECTED THE ACCOUNT THE NEXT DAY WITHIN 24 HOURS. BY TRANSFERRING FUNDS FROM MY SAVINGS ACCOUNT, BUT BECAUSE SATURDAY IS NOT A BUSINESS DAY, THE 24 HOUR RULE DOES NOT APPLY

FOR THE QUESTIONS BELOW
HOW LONG HAVE YOU BEEN WITH THIS BANK ?     T  O  O   L  O  N  G  !!!
HOW MANY BANKS HAVE YOU HAD BEFORE ?     IN OTHER WORDS... DO YOU CHANGE BANKS A LOT .... I'M 53 YEARS OLD AND ONLY HAD 2 OTHER BANKS
THE FIRST BANK WAS WHEN I MOVED TO A DIFFERENT STATE AND SECOND  BANK CLOSED SEVERAL BRANCHES IN MY AREA




* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on People's United Bank, Saugus Branch at Saugus, MA
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by Cassandra321 2014-11-11 12:48:35
53 years old? Shame how childish and angry you are for a man of your age
by tophyk 2015-04-04 23:49:19
Sir you need to get a grip. You made the case for the Bank. Your spending money you don't have. I'm a 53 year old man and I've never have been charged an overdraft fee. I've never in my entire life have bounced a check. Your coming across badly,you need to take stock in yourself.

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