People's United Bank, Boston Road Branch

Name:People's United Bank, Boston Road Branch
Full Service Brick and Mortar Office
Review:15 client reviews
Location:1630 Boston Road
Springfield, MA 01103

Hampden County
 

Phone:413-784-0525
Branch Deposit:$31,617,000
FDIC Cert:#27334
Established:1993-11-08


The Bank

Name:People's United Bank
Concentration:Commercial Lending Specialization
Established:1988-07-06
FDIC Insurance:1988-07-06
Charter Class:savings associations, state or federal charter, supervised by the Office of Thrift Supervision (OTS)
# of Branches:414, view all, view on map
Website:www.peoples.com
Total Assets:$32,889,645,000
Total Deposits:$23,686,359,000
Total Equity Capital:$4,618,094,000
Total Domestic Office Deposits:$23,686,359,000
Net Income:$56,742,000
Quarterly Net Income:$56,742,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:5%
Quarterly Return on Equity:5%
 More...


Client Review

15 client reviews of People's United Bank scored 2.5 out of 5.

Rude and Disrespectful Manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by WendyW, Sep. 22, 2014

The manager was incredibly rude and disrespectful. She continuously interrupted me and said there was nothing she could do about it and did not even attempt to help me. There no other people waiting at the time yet she did not even look at the documents that I had given her, which was very unprofessional. She said they don't often have such cases. Well it is part of your professional responsibility to learn throughout your career, since there may be others in the future. The employee that I went to previously was much more helpful and knowledgable. I will not be banking with them in the future.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on People's United Bank, Hauppage Branch at Hauppauge, NY
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Hunter Ridge
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by hunterridge, Mar. 04, 2014

love this bank

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on People's United Bank, Stonington S & S Branch at Pawcatuck, CT
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WORST BANK I HAVE EVER VISITED
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by liilmissbrea, Dec. 30, 2013

This branch, located at 716 Broad Street in Waterford, Connecticut, is BY FAR the WORST bank that I have EVER visited! Everything was horrible - especially the Customer Service. Not only did the branch DENY ME ACCESS TO MY OWN MONEY (I had to provide proof of address - which I did - but because it was a Saturday they said that they were NOT COMFORTABLE approving it, and told me to come back on Monday). Keep in mind, I went to another branch 20 minutes later, and that branch approved it with no problems, and advised that I report the one that I am currently reviewing. I told the teller at Broad Street that I needed gas and that is why I was doing the withdrawal, and she literally told me to ask someone at a gas station for $5. I am a retail manager, and if one of my employee's EVER told a customer to ask a stranger for money, they would be fired on the spot. But instead, the teller got a pat on the back. THAT is how messed up this branch is. And the manager? Absolutely the RUDEST individual I could imagine. The words "I could approve this, but I dont want to" were actually spoken from her lips. Imagine that, a bank manager COULD have given ME MY OWN MONEY but DIDN'T WANT TO!!! SERIOUSLY?! Dont visit this branch unless you specifically want your day to be ruined. Honestly. It should be closed immidiately. Because of them, I am closing my account with People's Bank entirely. They couldn't pay me to stay with them after that experience. (yes, it was THAT bad)

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on People's United Bank, Broad Street Branch at Waterford, CT
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