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Northern Bank & Trust Company, BURLINGTON BRANCH
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| Name: | Northern Bank & Trust Company |
| Concentration: | Commercial Lending Specialization |
| Established: | 02/25/1960 |
| FDIC Insurance: | 06/23/1960 |
| Holden By: | NORTHERN BCORP INC |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 15, view all, view on map |
| Website: | www.nbtc.com |
| Total Assets: | $3,114,603,000 |
| Total Deposits: | $2,553,470,000 |
| Total Equity Capital: | $435,900,000 |
| Total Domestic Office Deposits: | $2,553,470,000 |
| Net Income: | $60,154,000 |
| Quarterly Net Income: | $12,048,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
2 client reviews of Northern Bank & Trust Company scored 1 out of 5.
Abusive and arbitrary charges to savings account customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Nunzio, Jun. 14, 2012
Today we went to Northern Bank & Trust Burlington Branch to cash out our savings passbook, and to our dismay they informed us that they were deducting $4 for each month the passbook had remained inactive. Since 2009 we haven't been able to save and today we needed to cash out. Surprise, surprise out of $465 left in the account, the Bank deducted $80. We were livid!!! This is unfair, abusive, arbitrary, unjust, perhaps illegal. Punishing a customer who hasn't had extra money to save in a long time is the most despicable and disgusting act any institution can perpetrate. Shame on You Northern Bank. They said the Bank sent us a letter about that! We have not received any such letter and furthermore they could not produce copy of such letter. They just charged our passbook and couldn't even produce a copy of such notice, let alone proof that they sent it to us.
SHAME SHAME SHAME SHAME is all we can say.
A few hours later we got a phone call from the Branch Mgr saying they would give back half. While we appreciate the gesture, we want all of OUR money back. Still waiting.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Northern Bank & Trust Company, Burlington Branch at Burlington, MA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Nunzio, Jun. 14, 2012
Today we went to Northern Bank & Trust Burlington Branch to cash out our savings passbook, and to our dismay they informed us that they were deducting $4 for each month the passbook had remained inactive. Since 2009 we haven't been able to save and today we needed to cash out. Surprise, surprise out of $465 left in the account, the Bank deducted $80. We were livid!!! This is unfair, abusive, arbitrary, unjust, perhaps illegal. Punishing a customer who hasn't had extra money to save in a long time is the most despicable and disgusting act any institution can perpetrate. Shame on You Northern Bank. They said the Bank sent us a letter about that! We have not received any such letter and furthermore they could not produce copy of such letter. They just charged our passbook and couldn't even produce a copy of such notice, let alone proof that they sent it to us.
SHAME SHAME SHAME SHAME is all we can say.
A few hours later we got a phone call from the Branch Mgr saying they would give back half. While we appreciate the gesture, we want all of OUR money back. Still waiting.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Northern Bank & Trust Company, Burlington Branch at Burlington, MA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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