National Bank of Arizona, Flagstaff Branch

Name:National Bank of Arizona, Flagstaff Branch
Full Service Brick and Mortar Office
Review:5 client reviews
Location:211 N. Leroux
Flagstaff, AZ 86001

Coconino County
 
Phone:928-779-9000
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 18:00
Branch Deposit:$133,115,000
FDIC Cert:#20626
Established:1993-11-15


The Bank

Name:National Bank of Arizona
Concentration:Commercial Lending Specialization
Established:1972-03-01
FDIC Insurance:1972-03-01
Holden By:Zions Bancorporation
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:72, view all, view on map
Website:http://www.nbarizona.com
Total Assets:$4,748,697,000
Total Deposits:$4,081,149,000
Total Equity Capital:$547,316,000
Total Domestic Office Deposits:$4,081,149,000
Net Income:$9,079,000
Quarterly Net Income:$9,079,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
 More...


Client Review

5 client reviews of National Bank of Arizona scored 2.5 out of 5.

Ms. Johnston
Overall Rating
by JenJ, Nov. 14, 2013

I was trying to find out business hours for the Sedona branch.  Your website is lacking in this area.  When I called the 800 number I had to endure endless electronic options only to finally get to what should have been a person but was told to call back during business hours (at last!) which were 8:00 am to 8:00 pm MST.  It's 8:42 am.  What's wrong with this picture???  I still don't have the information I was looking for and now I'm irritated to boot!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on National Bank of Arizona, Sedona Branch at Sedona, AZ
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by Cricket1953 2014-03-28 15:38:44
Called to find out closing time for Fridays and if a notary would be available today.  I travel 40 miles to Ajo, and the person answering the phone said he didn't know if a notary would be there because the person may have to go home from working so many hours.  Could not tell me when the notary would be leaving despite telling him I didn't want to travel 40 miles to find out the notary had left early.  Poor customer service.
Disappointed
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Steenie, Sep. 13, 2013

I have had an account with over $40,000 at the Foothills Branch for years.  I called the local branch for help in getting a copy of a cleared check because the online banking was not working.  The man who answered the phone told me they were short handed and to call the 800 line.  The 800 line was fine but said would have to charge a fee of $5.00 for the check.  I told them I was having problems with the online banking and they referred me to the "online banking" department.  The women tried to help but we couldn't get any transaction after 7/19/13. The date I called was 9/9/13 and the check was for 8/15/13. The online banking person said she would put a ticket in and it wouldn't take long. She would call me back. It's 9/13/13 and have yet to hear from anyone. As of today I still cannot get any transaction for the months of August or September.  I have 25,000 left in this bank not sure I want to stick with them.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on National Bank of Arizona, Yuma Foothills Branch at Yuma, AZ
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Mike
Overall Rating
by Mike900, Aug. 30, 2012

Just called to transfer a few dollars to my daughters debit account and the fellow who help me got me squared away instantly.  My daughter was in emergency mode and needed this ASAP.  The fellow that helped me was great.  Got everything done within minutes.  I have always had good experiences with this branch.

* this reviewer has be with this bank for 3 - 10 years
* this review was made on National Bank of Arizona, Camelback Branch at Phoenix, AZ
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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