Home > California Banks > Monterey Banks > MUFG Union Bank Monterey > MUFG Union Bank, Monterey Bay Branch
MUFG Union Bank, Monterey Bay Branch
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39 client reviews
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| Name: | MUFG Union Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1979-03-09 |
| FDIC Insurance: | 1979-03-09 |
| Holden By: | Mitsubishi Ufj Financial Group, Inc. |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 410, view all, view on map |
| Website: | WWW.UNIONBANK.COM |
| Total Assets: | $110,319,843,000 |
| Total Deposits: | $82,846,579,000 |
| Total Equity Capital: | $14,851,130,000 |
| Total Domestic Office Deposits: | $82,391,163,000 |
| Net Income: | $624,614,000 |
| Quarterly Net Income: | $223,753,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 6% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
39 client reviews of MUFG Union Bank scored 2.5 out of 5.
Only One Bad Experience in 18 years
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BJC007, Nov. 14, 2014
I have 3 accounts in 2 branches, Hawthorne Blvd in Torrance and Silver Spur in Rolling Hills. They never made a mistake on statements, make all online payments on time without errors, have friendly tellers and CS telephone reps go the extra mile on special requests. Only bad experience was La Habra branch took 3 months before they got an address correct to send me my checks. I closed that account.
* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BJC007, Nov. 14, 2014
I have 3 accounts in 2 branches, Hawthorne Blvd in Torrance and Silver Spur in Rolling Hills. They never made a mistake on statements, make all online payments on time without errors, have friendly tellers and CS telephone reps go the extra mile on special requests. Only bad experience was La Habra branch took 3 months before they got an address correct to send me my checks. I closed that account.
* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
WoW
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by carefeelivingassoc, Jul. 30, 2014
Worst accounting ever, unable to deposit homeowner checks and balance.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on MUFG Union Bank, Vallejo Branch at Vallejo, CA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby carefeelivingassoc, Jul. 30, 2014
Worst accounting ever, unable to deposit homeowner checks and balance.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on MUFG Union Bank, Vallejo Branch at Vallejo, CA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
3 comments. Add a comment
by carefeelivingassoc 2014-07-30 18:49:03
This Vallejo branch accounting person Kelly Cho is a Airhead, must be on drugs, unable to fix her accounting errors on our three properties in port hueneme homeowner fees,desposit's checks in wrong accounts and then add's a late fee to say the money was never received. This has been going on for a year.
by UCBankcustomer 2014-08-12 12:00:43
It is impossible to get the information about the branch's hours of operation by phone or website. Very inconvenient and inconsiderate!
by dhlazaro3 2014-08-22 21:19:16
They charge for cashing their own check, so pay to the order of: xxxxxx xxxxxxx $5-$10 charges for these checks No Way Jose would. I pay for my checks, and then a cost to the person to be cashed. Not good business
Terrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mistreatedcust5, Apr. 11, 2014
Worst most unfair awful service ever. Treats customer terrible. Very irresponsible fiduciary. Worst bank ever.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on MUFG Union Bank, Temecula Branch at Temecula, CA
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Mistreatedcust5, Apr. 11, 2014
Worst most unfair awful service ever. Treats customer terrible. Very irresponsible fiduciary. Worst bank ever.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on MUFG Union Bank, Temecula Branch at Temecula, CA
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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