Merchants Bank, Rochester Northwest Plaza Branch

Name:Merchants Bank, Rochester Northwest Plaza Branch
Full Service Brick and Mortar Office
Review:3 client reviews
Location:3586 55th Street Nw
Rochester, MN 55901

Olmsted County
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Phone:507-535-1520
Branch Deposit:$36,132,000
FDIC Cert:#8866
Established:2002-01-07


The Bank

Name:Merchants Bank
Concentration:Commercial Lending Specialization
Established:1875-01-01
FDIC Insurance:1934-01-01
Holden By:Merchants Financial Group, Inc.
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:23, view all, view on map
Website:http://www.merchantsbank.com
Total Assets:$1,444,523,000
Total Deposits:$1,166,003,000
Total Equity Capital:$163,413,000
Total Domestic Office Deposits:$1,166,003,000
Net Income:$6,948,000
Quarterly Net Income:$3,873,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:10%
 More...


Client Review

3 client reviews of Merchants Bank scored 2.5 out of 5.

HORRIBLE BANKING INSTITUTION
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Financebuddy, Apr. 23, 2013

I can tell you the people at Merchant bank (starting from the top) are extremley arrogant.  I am in the finance business and had a problem with this bank.  I tried to call for assistance and all the women who I worked with were EXTREMLEY snotty & unprofessional including even one of their vice presidents Carey Brank.  The bank president at the red wing branch was professional but I can honestly tell you.  GO TO ANOTHER BANK.  If problems arise you can bet you will be treated like garbage from this bank.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Merchants Bank, Redwing Branch at Red Wing, MN
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Merchants Bank Lakeville MN
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by edburek, Apr. 07, 2012

I've been dealing with merchants for years. They are most accoomodating and would advise anyone to bank there. Great staff who will do anything for you.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Merchants Bank, Lakeville Branch at Lakeville, MN
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Red Wing Merchants Bank
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by arlycan, Mar. 01, 2011

They don't like to get to know you or help you out when times are getting hard, like with the gas prices on the rise, I went in for a loan that they said was available to me. Well guess what, no longer available. Certain government checks not able to cash, because of "new fakes" and because I'm only 21, the check(s) must be FAKE. Sure they are cheery when you walk in the door, but if you bring them a check that they don't want to cash because it might be Fake, they tell you that you need "this" or you need "that", and when you bring them those things, they still you that they can't cash them or even deposit them. If I didn't have these stupid checks I bought from them, I would close my account in an instant and go someplace else that has better customer service. I've been in two other banks that have had wayyy better customer service but really crappy hours of operation. If you are looking at this bank, turn around and run away quickly, they will suck you in with fancy words and promises and then turn around and screw you over.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Merchants Bank, Redwing Branch at Red Wing, MN
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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