MB Financial Bank, Western Ave Drive-Up Facility

Name:MB Financial Bank, Western Ave Drive-Up Facility
Limited Service Facility Office
Review:5 client reviews
Location:2004 North Western Avenue
Chicago, IL 60647

Cook County
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Phone:773-278-6800
FDIC Cert:#3628
Established:1995-12-01


The Bank

Name:MB Financial Bank
Concentration:Commercial Lending Specialization
Established:1933-05-06
FDIC Insurance:1934-01-01
Holden By:Mb Financial, Inc.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:96, view all, view on map
Website:www.mbfinancial.com
Total Assets:$19,880,866,000
Total Deposits:$14,281,176,000
Total Equity Capital:$2,776,591,000
Total Domestic Office Deposits:$14,281,176,000
Net Income:$102,734,000
Quarterly Net Income:$46,094,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
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Client Review

5 client reviews of MB Financial Bank scored 3 out of 5.

Not as good as it used to be
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mrsfester, Jul. 06, 2014

I have been banking with MB for over 10 years, on my recent  visit, the customer service rep  was more interested in what was going on with her cell phone than with me walking up to her window to process my transaction.  she did not make much conversation, or did not ask if I wanted a balance, just saying, The staff used to be great 10/15 years ago, this newer staff is not so good.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on MB Financial Bank, Lagrange Branch at La Grange Park, IL
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SATISFIED
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MrsCommitted, Jan. 31, 2014

There have definitely been improvements made in overall customer service and attitudes of the staff. The new manager is very personable and quick to help out to ensure prompt assistance. He seems to be leading his team in the right direction. It is a pleasure to be a customer at MB Financial, Palatine location.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on MB Financial Bank, Palatine Branch at Palatine, IL
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Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bijan, Aug. 13, 2013

The employees are great, they are always ready to help you no matter what you need.awsome bank and awsome employees. Specially the one in Northbrook.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on MB Financial Bank, Mount Prospect Branch at Mount Prospect, IL
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