Liberty Bank, Galena Branch

Name:Liberty Bank, Galena Branch
Full Service Brick and Mortar Office
Review:5 client reviews
Location:30667 State Hwy 413
Galena, MO 65656

Stone County
 
Phone:417-357-8700
Branch Deposit:$9,520,000
FDIC Cert:#34087
Established:1999-04-26


The Bank

Name:Liberty Bank
Concentration:Commercial Lending Specialization
Established:1995-10-27
FDIC Insurance:1995-10-27
Holden By:Liberty Bancshares, Inc
Charter Class:commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:23, view all, view on map
Website:http://www.therisingstar.com
Total Assets:$1,071,933,000
Total Deposits:$903,191,000
Total Equity Capital:$116,703,000
Total Domestic Office Deposits:$903,191,000
Net Income:$15,696,000
Quarterly Net Income:$3,623,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:13%
 More...


Client Review

5 client reviews of Liberty Bank scored 3 out of 5.

Bank anywhere else
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by AmandaPowell, Jan. 27, 2014

The bank tellers were extremely rude and unprofessional when I presented with a problem on my mobile banking. They were not helpful at all.
When I reordered checks months after my legal name change, they put the incorrect last name on them. Several attempts at getting a new debit card failed. The only time anything seemed to go right is WHEN their manager stepped in. Even then it was hit and miss. I plan on reporting to the BBB due to missing funds in account and transactions leading up to this being deleted from my online banking. Whether it's petty theft or a matter of clicking the wrong button on the computer, a customer should be able to depend on their financial institution for accuracy and customer support.
Avoid this bank at all costs! Never had a problem with Mt Vernon or Joplin branches--only Springfield branch!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Liberty Bank, Republic Rd at Springfield, MO
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The right choice
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Adele, Aug. 21, 2013

Very organized administration, provide excellent service. Happy being client.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Liberty Bank, Ozark 14th Branch at Ozark, MO
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Pleased customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MrMagoo, May. 08, 2012

I have been a customer with Liberty for over 10 years and at this branch for 3 years.  I have always been treated with professionalism and courtesy.  The website would have been more helpful if I had found a phone number to this branch and I once needed a service they could not do at this branch because it was not the branch where I had opened the account - still not sure why this was a requirement. . . which is why Overall and Other Services is rated as good rather than excellant.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Liberty Bank, West Bypass Branch at Springfield, MO
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