KeyBank, Snoqualmie Ridge Branch

Name:KeyBank, Snoqualmie Ridge Branch
Full Service Brick and Mortar Office
Review:53 client reviews
Location:7917 Center Blvd Se
Snoqualmie, WA 98065

King County
 
Phone:425-396-8000
Branch Deposit:$24,678,000
FDIC Cert:#17534
Established:2002-08-12


The Bank

Name:KeyBank
Concentration:Commercial Lending Specialization
Established:1849-01-01
FDIC Insurance:1956-01-16
Holden By:Keycorp
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1067, view all, view on map
Website:www.key.com
Total Assets:$90,439,767,000
Total Deposits:$71,852,703,000
Total Equity Capital:$9,310,447,000
Total Domestic Office Deposits:$71,292,474,000
Net Income:$1,095,072,000
Quarterly Net Income:$374,617,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:12%
Quarterly Return on Equity:16%
 More...


Client Review

53 client reviews of KeyBank scored 2 out of 5.

Very poor banking practices!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by akbruce, Apr. 23, 2014

I had a key bank account, as I was doing business in Alaska and another state, and it was the only bank common to both states. At a certain point I noticed a $5 monthly service charge being deducted from my (savings) account. When I questioned it, I was told that if I didn't conduct at least 5 transactions a month, the service charge is added. When I questioned THAT, I was told they want people to use the bank more. Can you say 'extortion'? Then they told me to avoid the charge I could also switch to a different type account, which required me to maintain a $10,000 balance. Yeah, sure I will. I immediately made different arrangements for my needs, and returned to close the account. The teller was a bit rude, and she practically demanded to know why I was unhappy with the bank. I explained it was unacceptable and just rotten business practice that the bank was charging ME $5 a month for the 'privilege' of letting them have access to several thousand dollars of my own money at any given time. My average balance had been about $6,000 dollars all year.
Absolute WORST BANK EVER.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on KeyBank, Colony Branch at Palmer, AK
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WORST CUSTOMER SERVICE EVER!!!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bimi, Mar. 19, 2014

This branch has the worst customer service. The team and management are so unprofessional and rude. I will not recommend this bank to anyone ever!!!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Factoria Keycenter Branch at Bellevue, WA
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Nancy Dehut
Overall Rating
by tryciasmith, Jan. 17, 2014

Once again Nancy Dehut has shown me why I bank at the Battlecreek branch.  The personal service, the caring attitude, the "What can I do to help?" perspective... these are all reasons for me that makes Key Bank my bank.  Thanks Nancy!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Battle Creek Branch at Salem, OR
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All Reviews...

JPMorgan Chase Bank, Snoqualmie Ridge Banking Center
Full Service Brick and Mortar Office
35019 Center Street
Snoqualmie, WA 98065