KeyBank, Mckinley Mall Branch

Name:KeyBank, Mckinley Mall Branch
Full Service Brick and Mortar Office
Review:60 client reviews
Location:1080 Mckinley Mall
Buffalo, NY 14219

Erie County
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Phone:716-827-4488
Branch Deposit:$36,899,000
FDIC Cert:#17534
Established:1987-09-26


The Bank

Name:KeyBank
Concentration:Commercial Lending Specialization
Established:1849-01-01
FDIC Insurance:1956-01-16
Holden By:Keycorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1032, view all, view on map
Website:www.key.com
Total Assets:$91,782,513,000
Total Deposits:$74,365,372,000
Total Equity Capital:$9,997,570,000
Total Domestic Office Deposits:$73,799,445,000
Net Income:$884,737,000
Quarterly Net Income:$234,578,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

60 client reviews of KeyBank scored 2 out of 5.

customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by scubachick, Apr. 28, 2015

Very attentive and accurate service. personalized service.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Fort Myers Branch at Fort Myers, FL
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by toomanydogs 2015-05-14 16:36:53
Asked for 20 $1 bills and the teller says if I don't have it in my drawer you don't get 20.  I got 15 and a $5 bill.  Not impressed.  Glad I do my banking somewhere else.
The worst experience
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LindaSeattle, Dec. 16, 2014

There is the worst staff for my experience. I didn't open debit card in this bank, someone used it for 76 fuel 2840 Seattle. The staff said you open the account over one year and we cannot proof it. Seems the security is my problems and the attitude so rude. Never said "Sorry" to customers. They must more training and learning in customer services.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Factoria Keycenter Branch at Bellevue, WA
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i got charged an "inactive" fee this week
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by contiln4, Oct. 04, 2014

This week I was charged an inactive fee of $5.00. I've never been charged a fee for doing nothing with my account. At least I didn't withdraw any.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Bountiful Branch at Bountiful, UT
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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All Reviews...

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