JPMorgan Chase Bank, Wabash And Adams Branch

Name:JPMorgan Chase Bank, Wabash And Adams Branch
Full Service Brick and Mortar Office
Review:483 client reviews
Location:55 E Monroe
Chicago, IL 60603

Cook County
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Office Hours:Mon: 8:00-6:00
Tue: 8:00-6:00
Wed: 8:00-6:00
Thu: 8:00-6:00
Fri: 8:00-6:00
Sat: 9:00-3:00
FDIC Cert:#628

The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5287, view all, view on map
Total Assets:$2,140,778,000,000
Total Deposits:$1,534,907,000,000
Total Equity Capital:$211,685,000,000
Total Domestic Office Deposits:$1,271,886,000,000
Net Income:$18,930,000,000
Quarterly Net Income:$3,161,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:6%

Client Review

483 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Non Customer
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by noncustomer, Nov. 05, 2012

I went into the bank to cash a refund check from school which in the same building was directed to a personal banker once I got in his office I was asked why I didnt have an account with Chase after telling him that I was with a community bank and wanted to continue to support the smaller community bank. He wanted to go back and forth with me about how Chase employ people in those same communities and just gave a million dollars to community organizations. He then attempted to cash the check and then told me that my school ID was expired and I need another form of ID as my secondary ID so I gave him my bank Debit card and was told that I couldn't use it because it was a pre-paid card. I told him it was not it was the card tied to my checking account her then went and got his assistant manager and she backed his decision. I left and went to another branch who not only cashed the check with the same ID but then called the branch and asked what the problem was they told her it the name of the bank mucdt be displayed and she read them the bank name from the card. The customer service at this branch is always bad and the assistant manager has a very nasty dispositiion.

* this review was made on JPMorgan Chase Bank, Wabash And Adams Branch at Chicago, IL
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