JPMorgan Chase Bank, Redwood Road Branch

Name:JPMorgan Chase Bank, Redwood Road Branch
Full Service Brick and Mortar Office
Review:437 client reviews
Location:3430 South Redwood Road
Salt Lake City, UT 84119

Salt Lake County
View Other Branches
 
Phone:801-481-5330
Office Hours:Mon: 9:00-6:00
Tue: 9:00-6:00
Wed: 9:00-6:00
Thu: 9:00-6:00
Fri: 9:00-6:00
Sat: 9:00-3:00
Branch Deposit:$26,034,000
FDIC Cert:#628
Established:1956-06-01


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5713, view all, view on map
Website:http://www.jpmorganchase.com
Total Assets:$2,008,808,000,000
Total Deposits:$1,377,661,000,000
Total Equity Capital:$182,672,000,000
Total Domestic Office Deposits:$1,049,935,000,000
Net Income:$11,453,000,000
Quarterly Net Income:$3,331,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:7%
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Client Review

437 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Time to go
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by HSLA, Jan. 23, 2015

My daughter closed her account when staff refused to let her cash her paycheck.  She was an account-holder at the time, and she was going to deposit some of the check, but not all of it.

The staff computers are available for anyone to see if they go for a cup of coffee, no privacy.  But if you ask to look at your account information on the screen, you get scolded.

Finally a staff person refused to notarize a document (high school transcript) for me because it was not in "legal language".  My other banks have notarized transcripts for me several times (for each college application and scholarship application). The time has come to close all our family's accounts here.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Ridgewood And Westminster at Cleveland, OH
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Great Place to Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Kenneths, Jan. 22, 2015

I've banked here for years (started back when they were WaMu).  The staff here are friendly, courteous, and professional.  I've never had to wait too long for service.  I appreciate the fact they are open until 6 and have Saturday hours.  Interest rates for accounts and the cost of a mortgage are typical of the big banks.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Coit And 121 Branch at Plano, TX
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Very Inappropriate Employees
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by JanesvilleWI, Jan. 21, 2015

I have been with Chase, here in Janesville, WI, for about 3 years and it has been a positive experience up until now.  I rec'd my first overdraft, and it happened due to the monthly service fee.  I went to the office to talk to someone, and I also needed to put some checks into my account.  While I was at the counter doing my business, there was a young gentleman standing by the back counter on the phone discussing a couple of employees and what he felt they did or didn't do that was wrong.  I actually told the teller that he should be taking that conversation elsewhere.  Then, when I was done, I saw a man sitting at the desk in the office where the head of our bank sat (female) and the gal who helped me open my account was sitting in there too.  She turned and looked at me and continued HER conversation.  I sat out in the waiting room for more time than I had waiting for someone basically to stop doing their personal thing to help me.  then when I was helped, I told the gentleman that I worked at home and would not be able to do direct deposit, my checks are mailed to me but I would have to go to a different bank, due to high service fees, and he shrugged his shoulders and said there was nothing he could do.....I will be going to a different bank.  That is $144.00 a year in service fees just for me to have the "luxury" of banking with you.......I guess you don't want my business....I am not good enough

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Janesville Main Office Branch at Janesville, WI
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All Reviews...

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