JPMorgan Chase Bank, Oak Grove Branch

Name:JPMorgan Chase Bank, Oak Grove Branch
Full Service Brick and Mortar Office
Review:418 client reviews
Location:2200 Oak Grove Road
Walnut Creek, CA 94598

Contra Costa County
 
Phone:925-937-4800
Office Hours:Mon: 9:00-6:00
Tue: 9:00-6:00
Wed: 9:00-6:00
Thu: 9:00-6:00
Fri: 9:00-6:00
Sat: 9:00-4:00
Branch Deposit:$133,335,000
FDIC Cert:#628
Established:1934-11-01


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5757, view all, view on map
Website:http://www.jpmorganchase.com
Total Assets:$1,970,450,000,000
Total Deposits:$1,335,066,000,000
Total Equity Capital:$173,592,000,000
Total Domestic Office Deposits:$1,007,957,000,000
Net Income:$3,257,000,000
Quarterly Net Income:$3,257,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
 More...


Client Review

418 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Chase card services springfield
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Algmail, Jul. 22, 2014

This job was the worst job I held in my life.  Negative, management is clickish,  they lie to you and their customers on a regular basis.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Springfield Main Branch at Springfield, IL
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Awesome Locations and Staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TopClient, Jun. 27, 2014

Over the years, I have bank at many locations and Banks but this location is special. The staff was so endearing as soon as I walked in the door. I had just moved to this area and was just cashing a check. I met the branch manager, Mrs. Trudeaux and they now recognize me by name. I notice they treat all their customers with the same respect. No question, no transaction is too small, they are just nice professional people. This 12210 FM1960 location is one to visit.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Eldridge Branch at Houston, TX
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The Service Was Awful
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by UnhappyVisit, Jun. 24, 2014

The treatment I received in the branch was poor customer service. As I sat there waiting for an 1 hour and 45 minutes; I watched Lane M. treat customers differently. She was friendly to some but rude to others. She had the worse attitude ever. I will never go back to this branch.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Old Denton/Frankford Banking Center at Carrollton, TX
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