JPMorgan Chase Bank, Lavalette Branch

Name:JPMorgan Chase Bank, Lavalette Branch
Full Service Brick and Mortar Office
Review:478 client reviews
Location:4545 Fifth Street Road
Huntington, WV 25701

Wayne County
View Other Branches
 
Phone:304-529-7483
Office Hours:Mon: 9:00-5:00
Tue: 9:00-5:00
Wed: 9:00-5:00
Thu: 9:00-5:00
Fri: 9:00-6:00
Sat: 9:00-12:00
Branch Deposit:$21,186,000
FDIC Cert:#628
Established:1993-02-16


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5411, view all, view on map
Website:http://www.jpmorganchase.com
Total Assets:$2,138,002,000,000
Total Deposits:$1,519,501,000,000
Total Equity Capital:$207,332,000,000
Total Domestic Office Deposits:$1,265,873,000,000
Net Income:$4,978,000,000
Quarterly Net Income:$4,978,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:10%
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Client Review

478 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Consistently excellent service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by MagsD, Apr. 13, 2017

My family and my businesses rely heavily on our bank and its staff.
We have been consistently pleased by the Montgomery-Weller Chase location and their attentive staff.
Even when we had a fundraiser, the manager came to our committee's rescue to help us handle all of the small donations accurately.
We have come to know, trust and appreciate the people of Chase, especially at this branch location.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Mason Montgomery Branch at Mason, OH
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by DonS 2017-06-12 20:16:04
Valeria, the branch manager at the Grand Prairie Texas bank treated me with disrespect today. She blocked me from depositing a check from a Chase Bank into my Chase account. I was not given a professional explanation or invited to sit in her office.
This is why the public has great mistrust for banks today. They want our money but personal service is lacking. This is what happens when banks value profit over people!
Customer Service
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by shelbywood, Mar. 29, 2017

I had a problem about a check that was not received so I contacted the Retail Banking Department and received a customer service agent named Chris W.  Boy was I lucky.  He stayed with me until my problem got to the right person who could help me resolve it.  Could not have asked for a more knowledgeable person.  Chase take note and do what you can to keep him.  










* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Cincinnati Downtown Branch at Cincinnati, OH
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Manager didn't even know what the routing number was?
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bigmamasez, Feb. 14, 2017

Setting up account online and had questions.  I called Brandywine branch and the person I spoke with, who claimed to be the manager, couldn't answer one question I had, including, what is the routing number for this branch (for purposes of filling out employer-only direct deposit form). She DID NOT KNOW HER OWN BRANCH'S routing number!  This is scary; I'm a new customer entrusting money to this institution with a branch manager who does NOT know their routing number?


* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Zanesville Brandywine Branch at Zanesville, OH
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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