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JPMorgan Chase Bank, Highlander Point Branch
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325 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 1824-01-01 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Jpmorgan Chase & Co. |
| Charter Class: | commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 5693, view all, view on map |
| Website: | http://www.jpmorganchase.com |
| Total Assets: | $1,896,773,000,000 |
| Total Deposits: | $1,246,327,000,000 |
| Total Equity Capital: | $146,025,000,000 |
| Total Domestic Office Deposits: | $904,658,000,000 |
| Net Income: | $13,955,000,000 |
| Quarterly Net Income: | $3,733,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
325 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Love this bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by JustinT88, May. 30, 2013
I would just like to say every time I have ever had a issue or problem this staff has gone over and beyond to make sure I was a happy banker. I have been helped by every employee at this bank and they have always gave me amazing customer service. Just like to say thanks to all the staff for being great! I how ever would like to say a huge thank you to Joe and his Manager you both are really great and I couldn't be happier with the customer service I have received from the both of you. Thank you and keep it up you truly make banking with chase a positive and wonderful experience.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Indian School And Miller Frys Branch at Scottsdale, AZ
2 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JustinT88, May. 30, 2013
I would just like to say every time I have ever had a issue or problem this staff has gone over and beyond to make sure I was a happy banker. I have been helped by every employee at this bank and they have always gave me amazing customer service. Just like to say thanks to all the staff for being great! I how ever would like to say a huge thank you to Joe and his Manager you both are really great and I couldn't be happier with the customer service I have received from the both of you. Thank you and keep it up you truly make banking with chase a positive and wonderful experience.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Indian School And Miller Frys Branch at Scottsdale, AZ
2 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by scary 2013-06-10 12:23:51
Hello I’m in desperate need of help!
We are a financial struggling family and was forced to sell my vehicle due to my fiancé
Breaking his back and unable to work so our house payments fell behind as well as all
Other living expenses so on 5-30-13 I sold my vehicle and went to deposit at the ATM $5100.00
All the money we had to our name only for me to get a receipt stating machine having technical difficulties
And me no money and to this day I’m still being told they haven’t resolved this issue and I’m having to call
My utility companies and explain, also this very same day our only means of transportation one and only car now
That I sold mine the clutch went out luckily our mechanic friend new our situation and let us do an IOU.
Not to mention we had planed on taking our 8yr old and her 7yr old cousin to Panama City the Friday of 5-31-13
Of course we had to tell them we couldn’t go as well we had to tell them again last Friday after I was told by
The bank that I still don’t have my money & mind you this puts me in NSF but they do credit me back that however
I have no access to MY money and my life has been put on hold for almost two weeks.
I’ve called I’ve gone in person with no resolution to this I’ve only had two returned calls after I’ve left many.
Please I’m trying to be heard
Sherri Smith
Clark Memorial Hospital
We are a financial struggling family and was forced to sell my vehicle due to my fiancé
Breaking his back and unable to work so our house payments fell behind as well as all
Other living expenses so on 5-30-13 I sold my vehicle and went to deposit at the ATM $5100.00
All the money we had to our name only for me to get a receipt stating machine having technical difficulties
And me no money and to this day I’m still being told they haven’t resolved this issue and I’m having to call
My utility companies and explain, also this very same day our only means of transportation one and only car now
That I sold mine the clutch went out luckily our mechanic friend new our situation and let us do an IOU.
Not to mention we had planed on taking our 8yr old and her 7yr old cousin to Panama City the Friday of 5-31-13
Of course we had to tell them we couldn’t go as well we had to tell them again last Friday after I was told by
The bank that I still don’t have my money & mind you this puts me in NSF but they do credit me back that however
I have no access to MY money and my life has been put on hold for almost two weeks.
I’ve called I’ve gone in person with no resolution to this I’ve only had two returned calls after I’ve left many.
Please I’m trying to be heard
Sherri Smith
Clark Memorial Hospital
by ambat 2013-06-14 09:23:07
please confirm one encashment of demand draft sent from india
by registered.
demand draft no.059725-0200008-8900444096.
this dd is purchased from uae exchange , palakkad ,kerala, india-678101.
this dd is sent to this address,
iissp inc,
222, east 7th street,
3rd floor,
newyork 10009,
this dd can be only encashed at jpmorganchasebank,
broadway newyork10007,
please help if this dd is encashed or not.
my e-mail id-sachidanandan23@rediffmail.com
it is confusing after 2 months.
wityh best wishes,
by registered.
demand draft no.059725-0200008-8900444096.
this dd is purchased from uae exchange , palakkad ,kerala, india-678101.
this dd is sent to this address,
iissp inc,
222, east 7th street,
3rd floor,
newyork 10009,
this dd can be only encashed at jpmorganchasebank,
broadway newyork10007,
please help if this dd is encashed or not.
my e-mail id-sachidanandan23@rediffmail.com
it is confusing after 2 months.
wityh best wishes,
Love it!
Overall Rating
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by Laura20133, May. 23, 2013
I love this this bank the people is excellent
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 290 And Spring Cypress Banking Cente at Cypress, TX
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Laura20133, May. 23, 2013
I love this this bank the people is excellent
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 290 And Spring Cypress Banking Cente at Cypress, TX
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Nasty
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by Jmarshl3324, May. 23, 2013
Worst experience i had in a long time.. I was looking for some help with my accounts ive been banking with chase for over 20 years I saw a woman Natasha Bucks who wasent busy at all i ask if she can help me with a charge on my account.. I was told she only helps premier private customers and i need to have more then 100,000 to even talk with her, she pointed to go see someone in the front and walked away from me with a smug attitude.. i never had anyone make me feel so worthless like that needless to say i am closing my acocunts there no one should be that rude.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Bay Ridge Branch at Brooklyn, NY
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jmarshl3324, May. 23, 2013
Worst experience i had in a long time.. I was looking for some help with my accounts ive been banking with chase for over 20 years I saw a woman Natasha Bucks who wasent busy at all i ask if she can help me with a charge on my account.. I was told she only helps premier private customers and i need to have more then 100,000 to even talk with her, she pointed to go see someone in the front and walked away from me with a smug attitude.. i never had anyone make me feel so worthless like that needless to say i am closing my acocunts there no one should be that rude.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Bay Ridge Branch at Brooklyn, NY
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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