JPMorgan Chase Bank, Gold River Branch

Name:JPMorgan Chase Bank, Gold River Branch
Full Service Brick and Mortar Office
Review:476 client reviews
Location:11200 Gold Express Drive
Rancho Cordova, CA 95670

Sacramento County
View Other Branches
 
Phone:916-631-9290
Office Hours:Mon: 9:00-6:00
Tue: 9:00-6:00
Wed: 9:00-6:00
Thu: 9:00-6:00
Fri: 9:00-6:00
Sat: 9:00-4:00
Branch Deposit:$130,610,000
FDIC Cert:#628
Established:1989-03-15


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5417, view all, view on map
Website:http://www.jpmorganchase.com
Total Assets:$2,082,803,000,000
Total Deposits:$1,480,238,000,000
Total Equity Capital:$205,087,000,000
Total Domestic Office Deposits:$1,236,271,000,000
Net Income:$19,372,000,000
Quarterly Net Income:$5,598,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:11%
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Client Review

476 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Manager didn't even know what the routing number was?
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bigmamasez, Feb. 14, 2017

Setting up account online and had questions.  I called Brandywine branch and the person I spoke with, who claimed to be the manager, couldn't answer one question I had, including, what is the routing number for this branch (for purposes of filling out employer-only direct deposit form). She DID NOT KNOW HER OWN BRANCH'S routing number!  This is scary; I'm a new customer entrusting money to this institution with a branch manager who does NOT know their routing number?


* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Zanesville Brandywine Branch at Zanesville, OH
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Customer service
Overall Rating
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Office Environment & Staff
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by JustHappy, Jan. 15, 2017

I am usually in and out in 10 to 15 minutes. The staff has always been professional and courteous.  They are always willing to go the extra mile for me. There was only one time I had to leave and return the following day. I am very satisfied with the service I receive and will continue to bank at this location.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Lake Elsinore Branch at Lake Elsinore, CA
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Teal Blvd Branch
Overall Rating
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by mtisdale, Oct. 29, 2016

Read some of the negative comments on this page and I am sure they are not about the Teal Branch.  I have seen only professionalism, friendliness, excellent customer service skills, and helpfulness.  The person that opened my account has always greeted my by name after the first time I was in.  The staff are pleasant and helpful.  I think it is a great bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Southwest Teal Blvd Branch at Beaverton, OR
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