JPMorgan Chase Bank, Fresh Pond Rd Branch

Name:JPMorgan Chase Bank, Fresh Pond Rd Branch
Full Service Brick and Mortar Office
Review:441 client reviews
Location:6694 Fresh Pond Rd
Ridgewood, NY 11385

Queens County
View Other Branches
 
Phone:718-418-7587
Office Hours:Mon: 8:30-6:00
Tue: 8:30-6:00
Wed: 8:30-6:00
Thu: 8:30-6:00
Fri: 8:30-6:00
Sat: 9:00-3:00
Branch Deposit:$48,272,000
FDIC Cert:#628
Established:2008-09-25


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5719, view all, view on map
Website:http://www.jpmorganchase.com
Total Assets:$2,074,952,000,000
Total Deposits:$1,439,404,000,000
Total Equity Capital:$185,954,000,000
Total Domestic Office Deposits:$1,114,179,000,000
Net Income:$14,778,000,000
Quarterly Net Income:$3,325,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:7%
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Client Review

441 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Chase refuses to deposit checks
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by princetontiger94, Mar. 12, 2015

Chase bank on more than one occassion has refused to deposit checks written to my company by customers for service. This started with just Chase checks that they refused to deposit and then has started with other checks. I ask for an explanation and they tell my I am not entitled to an explanation - I do not have authority to know why. I have several accounts with them and have for 8 years. Thankfully I have another bank that I do business with that has always accepted the checks that Chase refuses to deposit. These checks have never bounced. Why does Chase refuse to deposit checks?!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Barker Cypress And 290 Branch at Cypress, TX
10 of 10 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by assistliving 2015-03-13 00:03:54
same here I had the same problem with them.. I am closing tomorrow my acct with them as there are other banks that can do better service
Incompetent Securities service
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Interest Rate and Cost
Office Environment & Staff
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by scardero, Mar. 09, 2015

If you or your family plan to use their security services I recommend you stay away from them. We have been trying to retrieve our deceased parents IRA for 1 year and it gets passed from one incompetent to another. The problem is a mix of they dont care and nobody knows enough to solve simple problems. We are going to have to litigate to get our money out for a small amount and a simple every day transaction.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Ina-Thornydale Branch at Tucson, AZ
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Compl, Feb. 24, 2015

The attitude of Le & the Asst Manager is the worst I have ever seen in my twenty five years with Chase & its predecessor banks that it gobbled up.
I was put through the wringer with questions I consider are personal and private- insisted on knowing all my banking relationships, my employer, my annual income and my net worth.  This was an overreach and is not legally required information.
I am STILL awaiting a response and a call back from Chase management.  It appears they do not CARE although they say on their site that they are LISTENING.  I suppose they are DEAF

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Mendocino Avenue Branch at Santa Rosa, CA
7 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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