JPMorgan Chase Bank, Far Hills Avenue Branch

Name:JPMorgan Chase Bank, Far Hills Avenue Branch
Full Service Brick and Mortar Office
Review:422 client reviews
Location:2800 Far Hills Avenue
Dayton, OH 45419

Montgomery County

Office Hours:Mon: 9:00-6:00
Tue: 9:00-6:00
Wed: 9:00-6:00
Thu: 9:00-6:00
Fri: 9:00-6:00
Sat: 9:00-2:00
Branch Deposit:$138,513,000
FDIC Cert:#628

The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5757, view all, view on map
Total Assets:$1,970,450,000,000
Total Deposits:$1,335,066,000,000
Total Equity Capital:$173,592,000,000
Total Domestic Office Deposits:$1,007,957,000,000
Net Income:$3,257,000,000
Quarterly Net Income:$3,257,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%

Client Review

422 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Incompetent Staff and Mean VP / Branch Manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by thejengs, Dec. 21, 2010

My branch broke two federal regulations on foreign checks that I deposited. The assistant manager admitted that this was a "colossal failure" on the branch's part. The VP of the branch was extremely mean to me and my wife and suggested that if I didn't like Chase's policies I should leave the bank. He was even dumb enough to put this in writing. The VP of the branch also said that my wife and I should be more understanding with his branch even though they broke two federal regulations. As he put it, "It's not every day that we deal with foreign checks so you can't expect us to get it right every time!"

Because of my branch's "colossal failure" my deposit of a Canadian check is now being sent to collections where it could remain for six weeks. After that, the funds will be returned to my account.

I talked to a competitor about this process and they said, "It should only take one week!"

For the record, the assistant manager told me and my wife that had the transaction been done correctly and the right paperwork been filed we would've received the funds in one week.

My last phone call with the VP ended with him saying, "I don't want to discuss this anymore with you! Don't call me again!"



* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Far Hills Avenue Branch at Dayton, OH
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