JPMorgan Chase Bank, Columbus Circle Banking Center Branc

Name:JPMorgan Chase Bank, Columbus Circle Banking Center Branc
Full Service Brick and Mortar Office
Review:462 client reviews
Location:1775 Broadway
New York, NY 10019

New York County
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Phone:212-928-1645
Office Hours:Mon: 8:00-6:00
Tue: 8:00-6:00
Wed: 8:00-6:00
Thu: 8:00-6:00
Fri: 8:00-6:00
Sat: 9:00-3:00
Branch Deposit:$764,518,000
FDIC Cert:#628
Established:2007-06-29


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5561, view all, view on map
Total Assets:$1,954,125,000,000
Total Deposits:$1,302,945,000,000
Total Equity Capital:$193,672,000,000
Total Domestic Office Deposits:$1,046,223,000,000
Net Income:$12,681,000,000
Quarterly Net Income:$3,776,916,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:8%
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Client Review

462 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Unprofessional
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MarilynE, Jan. 11, 2016

I've had my premier checking account at chase for 10 years.  I was told when I opened the account it came with free stop payments.  I put a stop payment on a check for the 2nd time since opening my account the first time no charge now all of a sudden a $25 charge.  When I called chase I was told I needed to have the premier platinum account,  oh really that account didn't exist when I originally opened my account.  What a joke!  Closing my account.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Spanish Fork Branch at Spanish Fork, UT
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Chase can hijack your account at any time.
Overall Rating
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by JosephP, Jan. 03, 2016

I deposited an inheritance check just before Christmas and the check was put on hold, which was expected.  What wasn't expected was all my accounts were frozen before New Years Eve, because the bank lacks basic customer service skills and common sense.  More than one person can be on an account, and no, they do not have to be named on the check to sign it.  
I reviewed the Deposit Account Agreement and chase met none of the criteria on page 16 which gives them the authority to freeze all my accounts.  Chase has also stated that there is nothing I can do to unfreeze my account.  What kind of financial institution high-jacks money used to feed and shelter children.  JP Morgan Chase has proven that they don't care and will treat anyone they choose as a criminal.
I'm now on day 7 and my car payment direct withdrawal has been missed.  I can't touch my direct deposits.  Chase cashed the check on 12/28/15 and has been gaining interest that is rightfully mine.  I have spent hours of my new year holiday on the phone, and in the branch, because this they refused to do its job or pick up a phone to call me.  Instead they sent a letter, which was delivered 1/2/16.  Even after explaining the situation and providing documentation they are requiring my mother to drive over an hour (one way) to the nearest branch to verify that we are not criminals.  That's right Chase has even brought my momma into this.
Do yourself a favor in 2016 and beyond, go to any other bank than this one.  There were 4 inheritance checks given out and only mine was considered criminal.  The only hold was from JP Morgan Chase.
Read The Deposit Account Agreement Page 16 for yourself.  Pages 1-15 are Chase bank removing all liability from themselves for their bad decisions.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Westheimer And Eldridge Branch at Houston, TX
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Bad banking
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Godsaidyes, Dec. 30, 2015

Got a loan for half of what we owed on our truck (over $40,000.00) paid faithfully,  till the death of my dad, I missed a payment.  With NO Warning,  they took my truck!  This was after I made a payment of $1,500.00! They would not work with me. I called the vice president of chase, a real piece of work, He boasted about the fact that he could make a lot of money out of my truck at auction, and told me to get a counseling agency,  and maybe I could get a few bucks outta the deal so I could buy a used vehicle!! I contacted a attorney,  but he refused to call him back, he sent me my $1,500.00 back with a letter stating that they made a mistake! ! I'll say they made a mistake,  they had already applied that $1,500.00 to my truck, plus gave me my money back, I got the money in full and paid off the loan by force, then the storage fees!! Got my truck back I thank God for that! This banking institution waits for you to pay your loan down,  then they pounce on you if you miss a payment , so they can make more money!! they will not work with you, and much to my surprise,  by law, they no longer have to give legal notice?  I will NEVER deal with this  bank EVER again! ! Hey mr. Vice president of chase bank, you was a real smarty pants on the phone!! But thanks for the 1,500.00 adjustment on my truck loan, by your mistake! ! Then giving it back!! You said no, but God said yes!!  Merry Christmas stupid! !

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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