JPMorgan Chase Bank, Alexandria Main Branch

Name:JPMorgan Chase Bank, Alexandria Main Branch
Full Service Brick and Mortar Office
Review:417 client reviews
Location:400 Murray Street
Alexandria, LA 71301

Rapides County
 
Phone:318-487-2407
Office Hours:Mon: 8:30-5:00
Tue: 8:30-5:00
Wed: 8:30-5:00
Thu: 8:30-5:00
Fri: 8:30-6:00
FDIC Cert:#628
Established:1888-09-10


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5757, view all, view on map
Website:http://www.jpmorganchase.com
Total Assets:$1,970,450,000,000
Total Deposits:$1,335,066,000,000
Total Equity Capital:$173,592,000,000
Total Domestic Office Deposits:$1,007,957,000,000
Net Income:$3,257,000,000
Quarterly Net Income:$3,257,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
 More...


Client Review

417 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Awesome Locations and Staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TopClient, Jun. 27, 2014

Over the years, I have bank at many locations and Banks but this location is special. The staff was so endearing as soon as I walked in the door. I had just moved to this area and was just cashing a check. I met the branch manager, Mrs. Trudeaux and they now recognize me by name. I notice they treat all their customers with the same respect. No question, no transaction is too small, they are just nice professional people. This 12210 FM1960 location is one to visit.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Eldridge Branch at Houston, TX
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The Service Was Awful
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by UnhappyVisit, Jun. 24, 2014

The treatment I received in the branch was poor customer service. As I sat there waiting for an 1 hour and 45 minutes; I watched Lane M. treat customers differently. She was friendly to some but rude to others. She had the worse attitude ever. I will never go back to this branch.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Old Denton/Frankford Banking Center at Carrollton, TX
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office manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by discontent, Jun. 21, 2014

When This particular location opened a few years ago, I was so happy since its closer than the other one I usually go to. Over the years I can see that the staff is not like the one at the Providence location where they are so much more friendlier and will try to resolve your problem in some way or another.The staff at this location is definitely not like them at Providence. I have told my self over & over again that I'm not gonna go back to them but this time I'm firm on my decision. Even my husband has noticed their lack of interest in helping. I rather drive a little further than have to deal with the staff at Hwy6 & West Airport.
Won't be dealing with them anymore.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Highway 6 And West Airport Banking C at Sugar Land, TX
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