JPMorgan Chase Bank, Review

JPMorgan Chase Bank, Review

Average rating stars based on 510 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
171
4 star:
27
3 star:
14
2 star:
26
1 star:
272

A total of 171 Reviews with 5 Star

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LOVE MY BANK
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by CeeCeeLive6, Jul. 25, 2013

Everyone was so helpful, friendly, and knowledgeable. I did not have to wait in line for service my entired visit was just amazing!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Racine Downtown Branch at Racine, WI
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Great Service
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by HappyHBCustomer, Jul. 16, 2013

We have always had excellent customer service from every staff member.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Huntington Harbour Branch at Huntington Beach, CA
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Excellent Customer Service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by KathyO, Jul. 02, 2013

Every time I have had the occasion to visit our local Chase branch, I have been impressed with how friendly and professional all employees are!  Noah Koterba is an outstanding investment advisor who really cares about clients.
The online services are very advanced in comparison with other banks.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, West Chester Banking Center Branch at West Chester, OH
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Love this bank
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by JustinT88, May. 30, 2013

I would just like to say every time I have ever had a issue or problem this staff has gone over and beyond to make sure I was a happy banker. I have been helped by every employee at this bank and they have always gave me amazing customer service. Just like to say thanks to all the staff for being great! I how ever would like to say a huge thank you to Joe and his Manager you both are really great and I couldn't be happier with the customer service I have received from the both of you. Thank you and keep it up you truly make banking with chase a positive and wonderful experience.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Indian School And Miller Frys Branch at Scottsdale, AZ
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by scary 2013-06-10 12:23:51
Hello I’m in desperate need of help!

 

 

 

We are a financial struggling family and was forced to sell my vehicle due to my fiancé

Breaking his back and unable to work so our house payments fell behind as well as all

Other living expenses so on 5-30-13 I sold my vehicle and went to deposit at the ATM $5100.00

All the money we had to our name only for me to get a receipt stating machine having technical difficulties

And me no money and to this day I’m still being told they haven’t resolved this issue and I’m having to call

My utility companies and explain, also this very same day our only means of transportation one and only car now

That I sold mine the clutch went out luckily our mechanic friend new our situation and let us do an IOU.

Not to mention we had planed on taking our 8yr old and her 7yr old cousin to Panama City the Friday of 5-31-13

Of course we had to tell them we couldn’t go as well we had to tell them again last Friday after I was told by

The bank that I still don’t have my money & mind you this puts me in NSF but they do credit me back that however

I have no access to MY money and my life has been put on hold for almost two weeks.

I’ve called I’ve gone in person with no resolution to this I’ve only had two returned calls after I’ve left many.

 

 

Please I’m trying to be heard

 

Sherri Smith

Clark Memorial Hospital
by ambat 2013-06-14 09:23:07
please confirm one encashment of demand draft sent from india
by registered.
demand draft no.059725-0200008-8900444096.
this dd is purchased from uae exchange , palakkad ,kerala, india-678101.
this dd is sent to this address,
 iissp inc,
 222, east 7th street,
 3rd floor,
 newyork 10009,
this dd can be only encashed at jpmorganchasebank,
                                broadway newyork10007,
please help if this dd is encashed or not.
my e-mail id-sachidanandan23@rediffmail.com
it is confusing after 2 months.
wityh best wishes,
Love it!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Laura20133, May. 23, 2013

I love this this bank the people is excellent

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 290 And Spring Cypress Banking Cente at Cypress, TX
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OUTSTANDING Customer Service
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by pegsNo, May. 23, 2013

These people are attentive, through, professional and efficient. Can't ask for better than that.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Orangethorpe Branch at Fullerton, CA
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OUTSTANDING Customer Service
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by pegsNo, May. 23, 2013

These people are attentive, through, professional and efficient. Can't ask for better than that.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Orangethorpe Branch at Fullerton, CA
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Wonderful
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 3star Other Services
by Jeana, May. 21, 2013

The customer service here is outstanding ! I do my
Business , as well as personal banking with Chase.
I use this Dominick's branch rather that the LaGrange
Location due to the customer service, and knowledge of the personal
Bankers. Would recommend this location to everyone.Kudos
To personnel for consistently hiring outstanding people.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Western Springs Dominicks Branch at Western Springs, IL
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Best Bank Ever
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Gal4fish, May. 03, 2013

I can't believe I'm not seeing five stars for this branch. I have had the most amazing customer service. We currently bank at three banks and Chase is superior by far, particularly in terms of customer service. Our banker, Brian Hageman is awesome.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Windsor Branch at Windsor, CO
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best bank in the area
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by reviewname123, Apr. 25, 2013

Chase at Seattle hill road and 132nd is the best bank in the area. The entire staff is friendly and knowledgeable and really cares about helping you. Most of the employees live in the community and have been at the same location for years.The management is always available and goes above and beyond also. This location is close to home but also very convenient when out of the area. The technology is far superior to any other bank. Forget banking anywhere else.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Seattle Hill Road Branch at Snohomish, WA
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Great expierence
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by TarissaGesner, Apr. 03, 2013

A family member suggested that I try out chase for my banking needs. When I went to the flemington, nj chase  I was greeted right away. I was offered coffee while I waited to meet with a personal banker. After a short wait I was introduced to Sandra. I wanted to open a checkings, savings, and a liquid debit card. Sandra was very educated on the advantages and benefits of each product. After setting up my checkings, savings and liquid card, Sandra suggested that I apply for their chase credit card. Prior to applying,  Sandra explained the promotions and how I can maximize my benefits by using my chase credit card. As much as I was excited with switching banks, so was Sandra. Sandra also planned to call me after a week to make sure everything is going well with my accounts which is something I've never had any other bank do. I am very happy with chase and I'm glad I will be banking with them.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Flemington Circle Branch at Flemington, NJ
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Rave Reviews from a satisfied customer
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by High5, Mar. 27, 2013

I especially have nothing but high marks for this branch...I own a home in MI I rent out and live out of state..If ever in need all I have to do is make a phone call to this branch and they take care of my needs...prior to my move the service was exceptional in my opinion I especially appreciate the professionalism and great customer care from Erica a personal banker at the branch she is professional prompt courteous and always friendly.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Howell Meijer Banking Ctr. Branch at Howell, MI
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Favorite chase location!
 5star Overall Rating
by anash, Mar. 08, 2013

I go to the Cherry Grove location, and I LOVE it! The staff is extremly friendly and professional. This is by far the best experience I've ever had with a bank. Becky and Lynsay are awesome they know me by name, always ask about myself and my child...in other words they care enough about their members to pay attention to things that are important to the members themselves. The rest of the staff is friendly as well. I would highly suggest this bank to anyone...if your looking for a professional, and well maintained bank then you should definitely go with chase!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Cherry Grove Branch at Cincinnati, OH
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meijer sweetie
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by jennuin, Mar. 05, 2013

I don't know this guy's name but he is always so nice & sweet. To ask if he can fill out my withdrawal slips for me is just the cutest thing.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Westland Meijer Banking Center Branc at Westland, MI
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Customer
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by LongtimeChaseClient, Feb. 28, 2013

This is an excellent branch with extremely helpful and friendly staff. I truly enjoy doing my banking here...

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Penfield Branch at Fairport, NY
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Very Customer Oriented
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by jennybo, Jan. 30, 2013

I have had nothing but excellent service from Laura, Branch Manager, and her staff. I opened a commercial account and she recommended an awesome commercial banker from Glenview. Every time I have come into this bank for service I meet with someone right away. Laura has jumped through hoops to get an issues resolved quickly. I find her to be extremely knowledgeable and her staff is very proactive in making suggestions for me to better my experience with their product offerings.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Elmhurst Plaza Branch at Elmhurst, IL
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EL MEJOR NEGOCIO,HACER NEGOCIO CON CHASE
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by ROLYVIDEO, Jan. 18, 2013

HE ESTADO ANTES CON LOS ANTERIORES Y ESTOY TAMBIEN SON SUPER AMABLES Y COMPRENSIVOS, SON MUY PROFECIONALES, SOBRE TODO LOS DE LA SUCURSAL DE LA 113 AVENIDA Y 40 ST DEL SW
 ROLANDO

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on JPMorgan Chase Bank, West Bird Road Branch at Miami, FL
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Great Bank Team
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Osprey225, Jan. 18, 2013

I met with the banker Travis and Manager.   I had a question about my Direct Deposit switch. Travis knows his stuff.  He is very experienced. He not only gave me the info I needed for work.  He contacted my HR for me to get it setup.   My payroll person was extremely impressed that my bank did that for me.  He is also helping me move funds I had at my old job to an IRA for me. He has made banking easy.  I also met two nice tellers.  Supper friendly.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Pinellas Park - Park Blvd Branch at Pinellas Park, FL
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best bank yet
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by courtneyaileen26, Jan. 13, 2013

I have had accounts with Bank of America and TD Bank and had terrible experience with both..I opened up an account with Chase hoping it would be better and so far I am very happy! I would normally avoid going inside the bank at all times but because of the tellers here I prefer it to using the ATM. My first time here I had an issue with a check and the ladies helped me for over 20 minutes to try to resolve it. Now, every time I go in they recognize my face & know my name...service is great, people are great, no complaints whatsoever!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Shelton Branch at Shelton, CT
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Very helpful
 5star Overall Rating
by lk665, Jan. 09, 2013

Thanks so much to Sarah for helping me change my recurring online bill pay!!
You were so patient and your directions were excellent!

* this reviewer has be with this bank for >10 years
* this review was made on JPMorgan Chase Bank, Lake Forest Branch at Lake Forest, IL
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