Investors Bank, Succasunna Branch

Name:Investors Bank, Succasunna Branch
Full Service Brick and Mortar Office
Review:6 client reviews
Location:2 Commerce Blvd
Succasunna, NJ 07876

Morris County
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Phone:973-252-6082
Branch Deposit:$83,952,000
FDIC Cert:#28892
Established:1998-03-23


The Bank

Name:Investors Bank
Concentration:Commercial Lending Specialization
Established:1926-01-01
FDIC Insurance:1942-10-19
Holden By:Investors Bancorp, Inc.
Charter Class:savings banks, state charter, supervised by the FDIC
# of Branches:133, view all, view on map
Website:www.myinvestorsbank.com
Total Assets:$17,369,372,000
Total Deposits:$12,370,040,000
Total Equity Capital:$2,328,440,000
Total Domestic Office Deposits:$12,370,040,000
Net Income:$56,320,000
Quarterly Net Income:$21,549,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:5%
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Client Review

6 client reviews of Investors Bank scored 3 out of 5.

Hope they get it together (Roma)
Overall Rating
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by Nottabiotch01, Mar. 30, 2014

I have been in the New Investors formerly Roma Bank in Burlington, NJ on rt 130.  The tellers are fine but the platform/customer service is awful.  They only have 1 person working and the wait is just not acceptable.  No one wants to spend hours in the bank.  I don't care if they offer you coffee or tea.  I don't want to hang out.  I just wanted to correct the issue I had with my new debit card that took me 5 times going to the bank to get it straight,  I had to go to a different branch for help.  Ridiculous.
I'm thinking maybe trying Wells Fargo or TD.  Terrible first impression!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Investors Bank, Route 130 North Branch at Burlington, NJ
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Really bad experience
Overall Rating
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by Whitestone, Mar. 25, 2014

Rude cashiers. I am a frequent customer. They never say greet the customer that walks in.  I have never heard them say "hello", "welcome", "thank you" or "goodbye" even if the customer does. They don't even look at you.  They just take the money and deposit, do whatever they do and give it to you without even looking at you or saying anything.  It's like they're doing you a favor for doing business with you.  Mrs Roula however (she's a blond lady sitting in one of the cubicles, probably manager) is very kind and friendly.  I have been in this branch a lot of times and if I could help it, I wouldn't go back

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Investors Bank, Whitestone Branch at Whitestone, NY
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EXCELLENT 101 A++
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by xJurZeeJoe, Oct. 19, 2012

I have been a longtime customer.  Cedar Grove bank - American Savings and now Investors Savings all at the same location.  I now live 5 1/2 hours away (from Glen Ridge to NH) and have NO intention of 'leaving' Investors.  While, due to my participation there (since ~1985) i am particularly happy with Cedar Grove, I have, without exception found the other branches extremely pleasant as well.  There is a deep cultural climate that makes the customer feel like family.  Once, while sick, the bank called to check up on me as some checks were about to bounce.  when they understood the situation they held off for a day or two until my spouse straightened things out.  that deeply showed their concern for patrons and true feelings of SERVICE.  Therefore, anyone reading this and perhaps thinking of changing to Investors, know that there is no other operation as helpful, kind, considerate, and proper than Investors.  to repeat, while far out of the area, I do deeply feel as if it is my local bank in every sense of the term.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Investors Bank, Pompton Avenue Branch at Cedar Grove, NJ
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