Iberiabank, Review

Iberiabank, Review

Average rating based on 5 reviews
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
5 star:
3
4 star:
0
3 star:
0
2 star:
0
1 star:
2
customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Airedale, Dec. 06, 2017

outstanding personal service and care. The management and staff are very friendly and always go the extra mile for their customers. Banking mad easy.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Iberiabank, Ortega Branch at Jacksonville, FL
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Deer Park location of Iberiabank is a terrific experience!
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by StagecoachTx, May. 07, 2013

Wow! Talk about make believe! As a Wells Fargo colleague of that manager, I can report nothing stated in the November 18th 2012 comment is factual. I've visited the location of Iberiabank Deer Park and it is friendly, customer focused ( as evidenced by their customer service awards) and there is never a wait. Obviously someone with a grudge to bear is letting off some steam. Unbelievable !

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Iberiabank, Deer Park Branch at Deer Park, TX
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great personal service
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by miacraig, Mar. 26, 2013

this in an excellent small branch with exceptional personal service. the managers and staff make it a point to greet customers by name and are always always kind and go above and beyond. reminiscent of and old time bank where bankers really knew their customers

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Iberiabank, Chartres Branch at New Orleans, LA
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Bank depositor
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by lelandv, Sep. 05, 2012

This bank loves to charge overdraft fees.  They made a mistake on a check order of mine, and I was charged a large amount for shipping the checks.  Then they reordered and charged me again.  This resulted in a few overdrafts, which they did not refund in full.  I  felt ripped off!    They eventually refunded a portion of the fees, but only after a long wait and a big fight.   I would not recommend this bank.   Leland v.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Iberiabank, Prytania Street Branch at New Orleans, LA
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misleading
Overall Rating
by hello, Dec. 29, 2010

Today I received notice that you are charging my account $105.00 for payment you made under the "Bounce Protection Privilege Overdraft Service.
What a name- who was the genius that thought that one up?

I am very disappointed that Iberia Bank had to stoop so low by misrepresenting your service so you could make a quick buck.
When you 1st sent a letter explaining this plan, I was under the impression that if I wanted to go over my balance, I had a limit of 500.
00 to draw on.

You were very misleading by not explaining up front that if we used this "service" we would be charged an NSF fee of 35.00!!!!!!!!!!!!
Why would you stoop so low?

I called the manager at my branch on University Ave  Bradenton and she was extremely rude and just said something to the effect that I should have read the letter more carefully.
I asked why the letter was written in such a devious matter and she said something about not being the banks fault if I can't read more carefully.
I have been with you and Century for about 15 yrs until you bought out Century-Century would never sink so low.

I will be cancelling my account as soon as I make arrangements for my direct deposits to be sent elsewhere.
Good riddance and shame shame shame.
Gordon Gill

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Iberiabank, University Walk Branch at Sarasota, FL
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