HSBC Bank USA, Portland Branch

Name:HSBC Bank USA, Portland Branch
Full Service Brick and Mortar Office
Review:65 client reviews
Location:601 Sw 2nd Ave Suite 1650
Portland, OR 97204

Multnomah County
View Other Branches
Branch Deposit:$95,456,000
FDIC Cert:#57890

The Bank

Name:HSBC Bank USA
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:2004-07-01
Holden By:Hsbc Holdings Plc
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:239, view all, view on map
Total Assets:$174,566,273,000
Total Deposits:$128,695,282,000
Total Equity Capital:$18,852,151,000
Total Domestic Office Deposits:$111,128,573,000
Net Income:$380,285,000
Quarterly Net Income:$242,329,000
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:5%

Client Review

65 client reviews of HSBC Bank USA scored 1.5 out of 5.

HSBC Sucks
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by downdraft, Oct. 02, 2013

I have used this bank for 5 years, service has been worse and worse. I waited over 1 hour to talk to customer service, they were polite but too long to wait. I tried to call the Portland Branch. just got an 800 computer automated service, never a live person to ask a simple question. I use the bank because of my commercial business in Hong Kong, but HSBC sucks...!! Suggest another bank, these guys don't really care about service. They allow or want everything to be automated. FORGET HSBC..!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on HSBC Bank USA, Portland Branch at Portland, OR
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