HSBC Bank USA, Jackson Heights Branch

Name:HSBC Bank USA, Jackson Heights Branch
Full Service Brick and Mortar Office
Review:59 client reviews
Location:3548 Junction Blvd
Corona, NY 11368

Queens County
 
Branch Deposit:$45,085,000
FDIC Cert:#57890
Established:1896-01-01


The Bank

Name:HSBC Bank USA
Concentration:All Other Specialization > 1 Billion
Established:2004-07-01
FDIC Insurance:2004-07-01
Holden By:Hsbc Holdings Plc
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:248, view all, view on map
Website:www.banking.us.hsbc.com
Total Assets:$179,771,772,000
Total Deposits:$123,034,060,000
Total Equity Capital:$18,208,960,000
Total Domestic Office Deposits:$103,036,290,000
Net Income:$324,510,000
Return on Equity:2%
 More...


Client Review

59 client reviews of HSBC Bank USA scored 1.5 out of 5.

HSBC SUCKS
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by dumbbank, Apr. 03, 2014

I called the bank to get information about an auto loan and the banker did not have a clue what I was talking about.... I ask her is there an auto loan department and once again she had no clue... I dislike this bank.. and it the WORST...

* this review was made on HSBC Bank USA, Bellevue Downtown Branch at Bellevue, WA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

HSBC is truly the World's Worst Bank!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Pescobar, Apr. 03, 2014

I hate HSBC. I'm a bookkeeper for a company that has 21 retail locations. In total we have 25 businesses that have accounts with HSBC and each business has about 3 checking accounts. We're not a small business and the service we get from HSBC is beyond terrible. The relationship manager, Victoria Karamanci totally ignores my calls and e-mails now. They switched from their faulty HSBC Business Banking website to the HSBCNet.com site, which is not user friendly at all and when you call customer service they don't know what they are doing, they give you wrong info and it's a total disaster! Can't wait to switch banks, which will happen soon! We've had it.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on HSBC Bank USA, Fifth Avenue Branch at New York, NY
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

The worst Bank Honor goes to...HSBC!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BusinessGuy98004, Apr. 02, 2014

It really is remarkable at how terrible my experience was trying to open an account. I only started the process to make it easier for us to deal with our Hong Kong and UK operations in addition to North America.

The experience was immediately bad when the first person I talked to in each bank branch could barely speak English. They indicated the maximum turnover for a business account was 3 million dollars. When I said, "Do you mean the minimum?" She responded to with a huh?

I called another local branch for HSBC and the same issue happened with the language barrier. This time I did talk to a business banker and she informed us of their requirements. When I mentioned that although we exceed that requirement by about 5 time, we have never been asked that by our other banks. She decided that a condescending attitude would be the best response.

We have therefore concluded that staying with our existing banking relationships makes the most sense after all.

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on HSBC Bank USA, Bellevue Downtown Branch at Bellevue, WA
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

JPMorgan Chase Bank, Junction Boulevard Branch
Full Service Brick and Mortar Office
37-29 Junction Boulevard
Corona, NY 11368
JPMorgan Chase Bank, Corona - 99th Street Branch
Full Service Brick and Mortar Office
5702 99th Street
Corona, NY 11368
JPMorgan Chase Bank, Jackson Heights Branch
Full Service Brick and Mortar Office
3770 82nd Street
Jackson Heights, NY 11372
Citibank, Jackson Heights Branch
Full Service Brick and Mortar Office
8019 Roosevelt Avenue
Jackson Heights, NY 11372
Valley National Bank, Bulova Center Branch
Full Service Brick and Mortar Office
75-20 Astoria Blvd.
Jackson Heights, NY 11372
New York Community Bank, Corona Branch
Full Service Brick and Mortar Office
37-97 103rd Street
Corona, NY 11368
TD Bank, Jackson Heights Branch
Full Service Brick and Mortar Office
70-05 Northern Boulevard
Jackson Heights, NY 11372
Astoria Federal Savings and Loan Association, Jackson Heights Branch
Full Service Brick and Mortar Office
72-35 Broadway
Jackson Heights, NY 11372

View All