HSBC Bank USA, Jackson Heights Branch

Name:HSBC Bank USA, Jackson Heights Branch
Full Service Brick and Mortar Office
Review:74 client reviews
Location:3548 Junction Blvd
Corona, NY 11368

Queens County
View Other Branches
 
Branch Deposit:$41,063,000
FDIC Cert:#57890
Established:1896-01-01


The Bank

Name:HSBC Bank USA
Concentration:All Other Specialization > 1 Billion
Established:2004-07-01
FDIC Insurance:2004-07-01
Holden By:Hsbc Holdings Plc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:230, view all, view on map
Website:www.banking.us.hsbc.com
Total Assets:$206,205,993,000
Total Deposits:$151,020,004,000
Total Equity Capital:$24,254,958,000
Total Domestic Office Deposits:$136,076,912,000
Net Income:$114,709,000
Quarterly Net Income:$7,862,000
Return on Equity:1%
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Client Review

74 client reviews of HSBC Bank USA scored 1.5 out of 5.

bank branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by tealady, Jul. 07, 2016

I am a premier customer and I don't feel this branch treat any of its customers nicely.  They are very rude.  They don't dress appropriately either.  Who wears a tank top working at a bank? Why are they allowed to eat at their work station,then when your customer shows up they start cleaning the mess. They never greet you.  No "hi", No "good day", no "thank you".  They just do their thing and give you the receipt.  I am used to the old fashion way where businesses are nice to you. I am debating taking all my money and going to TD bank.  I never felt so crappy banking.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on HSBC Bank USA, Queens Village Branch at Queens Village, NY
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Terrible!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ireneost, Aug. 24, 2015

Terrible bank, horrible branch.  Hours are not for the customers: you will need to take a day off from the job to complete transaction if it requires your presence: no late or weekend hours.  Only 800 number is available, no phone number for the local branches are given out.  We've been customers for decades, not years, and they are kicking us out of the safe deposit box because we don't have an account!!!  Terrible, terrible, terrible!!!  Irene O.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on HSBC Bank USA, Avenue U Branch at Brooklyn, NY
11 of 13 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Personal Online Savings Account
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by docvitto, May. 17, 2015

I have been trying to close this account for the past one week and everytime I would call I would be diverted to a foreign country and the persons answering my inquiries kept on asking the same questions again and again and the calls would end by them telling me that somebody would call me in 24-48 hours. Well, up to now no one had called me.  

* this reviewer has be with this bank for 3 - 10 years
* this review was made on HSBC Bank USA, Washington Dc Branch at Washington, DC
14 of 15 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by stev 2016-06-01 18:00:43
Terrible? What would you expect from a bank that has its roots in England`s Opium Empire? A  Bank that to this day is engaged in money laundering.

All Reviews...

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