HSBC Bank USA, Bellevue Downtown Branch

Name:HSBC Bank USA, Bellevue Downtown Branch
Full Service Brick and Mortar Office
Review:59 client reviews
Location:821 Bellevue Way, Ne
Bellevue, WA 98004

King County
 
Phone:425-201-2022
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 17:00
Branch Deposit:$121,398,000
FDIC Cert:#57890
Established:2009-12-14


The Bank

Name:HSBC Bank USA
Concentration:All Other Specialization > 1 Billion
Established:2004-07-01
FDIC Insurance:2004-07-01
Holden By:Hsbc Holdings Plc
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:248, view all, view on map
Website:www.banking.us.hsbc.com
Total Assets:$179,771,772,000
Total Deposits:$123,034,060,000
Total Equity Capital:$18,208,960,000
Total Domestic Office Deposits:$103,036,290,000
Net Income:$324,510,000
Return on Equity:2%
 More...


Client Review

59 client reviews of HSBC Bank USA scored 1.5 out of 5.

HSBC SUCKS
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by dumbbank, Apr. 03, 2014

I called the bank to get information about an auto loan and the banker did not have a clue what I was talking about.... I ask her is there an auto loan department and once again she had no clue... I dislike this bank.. and it the WORST...

* this review was made on HSBC Bank USA, Bellevue Downtown Branch at Bellevue, WA
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The worst Bank Honor goes to...HSBC!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BusinessGuy98004, Apr. 02, 2014

It really is remarkable at how terrible my experience was trying to open an account. I only started the process to make it easier for us to deal with our Hong Kong and UK operations in addition to North America.

The experience was immediately bad when the first person I talked to in each bank branch could barely speak English. They indicated the maximum turnover for a business account was 3 million dollars. When I said, "Do you mean the minimum?" She responded to with a huh?

I called another local branch for HSBC and the same issue happened with the language barrier. This time I did talk to a business banker and she informed us of their requirements. When I mentioned that although we exceed that requirement by about 5 time, we have never been asked that by our other banks. She decided that a condescending attitude would be the best response.

We have therefore concluded that staying with our existing banking relationships makes the most sense after all.

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on HSBC Bank USA, Bellevue Downtown Branch at Bellevue, WA
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