HSBC Bank USA, Arlington Branch

Name:HSBC Bank USA, Arlington Branch
Full Service Brick and Mortar Office
Review:70 client reviews
Location:4075 Wilson Blvd
Arlington, VA 22203

Arlington County
View Other Branches
 
Phone:703-243-0351
Branch Deposit:$23,334,000
FDIC Cert:#57890
Established:2008-01-22


The Bank

Name:HSBC Bank USA
Concentration:All Other Specialization > 1 Billion
Established:2004-07-01
FDIC Insurance:2004-07-01
Holden By:Hsbc Holdings Plc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:233, view all, view on map
Website:www.banking.us.hsbc.com
Total Assets:$178,676,927,000
Total Deposits:$132,528,586,000
Total Equity Capital:$18,975,245,000
Total Domestic Office Deposits:$117,316,713,000
Net Income:$557,607,000
Quarterly Net Income:$47,079,000
Return on Equity:3%
Quarterly Return on Equity:1%
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Client Review

70 client reviews of HSBC Bank USA scored 1.5 out of 5.

the worst bank in the america
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by welkzzz, Mar. 09, 2015

I'll rate -1 if theres such option. I had my bank account closed today. This place treat you like an animal. There's no services. Customer care are very rude. Told you to wait and they chatting in front of you for half hour like you are invisible. They blame customer for come in late when there still 45mins before closing. I guess I just interrupted their happy hour.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on HSBC Bank USA, 6102 8th Avenue Branch at Brooklyn, NY
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the worst bank anywhere
Overall Rating
Interest Rate and Cost
Waiting Time
Other Services
by bank57, Feb. 23, 2015

impossible to reach an english speaking rep.  all calls go to the Philippines where the instruction set id extremely limited.


* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on HSBC Bank USA, South Setauket Branch at East Setauket, NY
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Worst experience ever with a bank!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Screwthis, Jan. 22, 2015

How ridiculous is this bank? They can't wire money for you, they send you home or to your office and make you do it on your own through their scientific website which makes no sense. I hold a business account with over $700,000 on deposit. And apparently I have to wait till Wednesday's to withdraw a measly $20,000. Even though I was told previously that if I need an amount over 5k to call in advance and they'll have it ready for me. I'm taking my business elsewhere where they'll appreciate my business. And Mike the manager needs to polish up on his customer service skills. Rudeness doesn't get you anywhere.

* this reviewer has be with this bank for 1 - 3 years
* this review was made on HSBC Bank USA, 108th Street Branch at Forest Hills, NY
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