HSBC Bank USA, Arlington Branch

Name:HSBC Bank USA, Arlington Branch
Full Service Brick and Mortar Office
Review:73 client reviews
Location:4075 Wilson Blvd
Arlington, VA 22203

Arlington County
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Phone:703-243-0351
Branch Deposit:$23,334,000
FDIC Cert:#57890
Established:2008-01-22


The Bank

Name:HSBC Bank USA
Concentration:All Other Specialization > 1 Billion
Established:2004-07-01
FDIC Insurance:2004-07-01
Holden By:Hsbc Holdings Plc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:233, view all, view on map
Website:www.banking.us.hsbc.com
Total Assets:$178,676,927,000
Total Deposits:$132,528,586,000
Total Equity Capital:$18,975,245,000
Total Domestic Office Deposits:$117,316,713,000
Net Income:$557,607,000
Quarterly Net Income:$47,079,000
Return on Equity:3%
Quarterly Return on Equity:1%
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Client Review

73 client reviews of HSBC Bank USA scored 1.5 out of 5.

Terrible!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by ireneost, Aug. 24, 2015

Terrible bank, horrible branch.  Hours are not for the customers: you will need to take a day off from the job to complete transaction if it requires your presence: no late or weekend hours.  Only 800 number is available, no phone number for the local branches are given out.  We've been customers for decades, not years, and they are kicking us out of the safe deposit box because we don't have an account!!!  Terrible, terrible, terrible!!!  Irene O.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on HSBC Bank USA, Avenue U Branch at Brooklyn, NY
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Personal Online Savings Account
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by docvitto, May. 17, 2015

I have been trying to close this account for the past one week and everytime I would call I would be diverted to a foreign country and the persons answering my inquiries kept on asking the same questions again and again and the calls would end by them telling me that somebody would call me in 24-48 hours. Well, up to now no one had called me.  

* this reviewer has be with this bank for 3 - 10 years
* this review was made on HSBC Bank USA, Washington Dc Branch at Washington, DC
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The worst. Holds checks longer than anyone
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by wendell, Apr. 14, 2015

I have 40 partners in my firm.  None of them have problems with their tax distribution checks clearing on time, except for me.  Well that is because I am the only one who banks at HSBC!  That will change shortly.  All they do is read back the policy to me. Well, I'm done.  Once April 15th comes around I'm changing banks.  I feel free already!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on HSBC Bank USA, Cedarhurst Branch at Cedarhurst, NY
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All Reviews...

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