HSBC Bank USA, 576 Hudson Street Branch

Name:HSBC Bank USA, 576 Hudson Street Branch
Full Service Brick and Mortar Office
Review:71 client reviews
Location:576 Hudson Street
New York, NY 10014

New York County
View Other Branches
 
Phone:800-975-4722
Branch Deposit:$37,546,000
FDIC Cert:#57890
Established:2009-10-19


The Bank

Name:HSBC Bank USA
Concentration:All Other Specialization > 1 Billion
Established:2004-07-01
FDIC Insurance:2004-07-01
Holden By:Hsbc Holdings Plc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:233, view all, view on map
Website:www.banking.us.hsbc.com
Total Assets:$178,676,927,000
Total Deposits:$132,528,586,000
Total Equity Capital:$18,975,245,000
Total Domestic Office Deposits:$117,316,713,000
Net Income:$557,607,000
Quarterly Net Income:$47,079,000
Return on Equity:3%
Quarterly Return on Equity:1%
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Client Review

71 client reviews of HSBC Bank USA scored 1.5 out of 5.

The worst. Holds checks longer than anyone
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by wendell, Apr. 14, 2015

I have 40 partners in my firm.  None of them have problems with their tax distribution checks clearing on time, except for me.  Well that is because I am the only one who banks at HSBC!  That will change shortly.  All they do is read back the policy to me. Well, I'm done.  Once April 15th comes around I'm changing banks.  I feel free already!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on HSBC Bank USA, Cedarhurst Branch at Cedarhurst, NY
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the worst bank in the america
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by welkzzz, Mar. 09, 2015

I'll rate -1 if theres such option. I had my bank account closed today. This place treat you like an animal. There's no services. Customer care are very rude. Told you to wait and they chatting in front of you for half hour like you are invisible. They blame customer for come in late when there still 45mins before closing. I guess I just interrupted their happy hour.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on HSBC Bank USA, 6102 8th Avenue Branch at Brooklyn, NY
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the worst bank anywhere
Overall Rating
Interest Rate and Cost
Waiting Time
Other Services
by bank57, Feb. 23, 2015

impossible to reach an english speaking rep.  all calls go to the Philippines where the instruction set id extremely limited.


* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on HSBC Bank USA, South Setauket Branch at East Setauket, NY
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