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HSBC Bank USA, 2 Park Avenue Branch
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25 client reviews
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| Name: | HSBC Bank USA |
| Concentration: | All Other Specialization > 1 Billion |
| Established: | 2004-07-01 |
| FDIC Insurance: | 2004-07-01 |
| Holden By: | Hsbc Holdings Plc |
| Charter Class: | commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 473, view all |
| Website: | http://www.banking.us.hsbc.com |
| Total Assets: | $206,009,683,000 |
| Total Deposits: | $149,026,784,000 |
| Total Equity Capital: | $19,512,142,000 |
| Total Domestic Office Deposits: | $109,242,160,000 |
| Net Income: | $1,107,274,000 |
| Quarterly Net Income: | $205,028,000 |
| Return on Assets: | 1% |
| Return on Equity: | 6% |
| Quarterly Return on Equity: | 4% |
| More... | |
Client Review
25 client reviews of HSBC Bank USA scored 2 out of 5.
Ramon and staff are Great!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LBlake, Apr. 06, 2012
Ramon is a great banker. He gives excellent guidance and is always availiable to assist.
He is the reason I haven't moved to a local bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on HSBC Bank USA, Carlyle Place Branch at Alexandria, VA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby LBlake, Apr. 06, 2012
Ramon is a great banker. He gives excellent guidance and is always availiable to assist.
He is the reason I haven't moved to a local bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on HSBC Bank USA, Carlyle Place Branch at Alexandria, VA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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THE WORSE THE WORSE THE WORSE
Overall Rating
Interest Rate and Cost
Waiting Time
Other Services
by sandra4ever, Apr. 05, 2012
MY TAXES HAVE NOT BEEN PAID, BUT MY MORTGAGE COMPANY KEEPS CHARGING ME FOR THEM, I HAVE CALLED RELENTLESSLY AND KEEP GETTING THE PHILLIPINES THAT DONT HAVE A CLUE AS TO HOW OUR TAXES ARE DONE HERE IN THE STATES. I HAVE BEEN GOING THRU THIS FOR 3 MONTHS, EVERYTIME I ASK TO SPEAK TO SOMEONE IN STATES I GET HUNG UP ON, I DONT KNOW WHAT TO DO, I AM STUCK PAYING ABOUT 400 EXTRA PER MONTH FOR TAXES THAT HAVENT BEEN PAID. I NEED HELP AND NO WHERE TO GO.
* this reviewer has be with this bank for 3 - 10 years
* this review was made on HSBC Bank USA, Mettawa Branch at Lake Forest, IL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Waiting Time Other Servicesby sandra4ever, Apr. 05, 2012
MY TAXES HAVE NOT BEEN PAID, BUT MY MORTGAGE COMPANY KEEPS CHARGING ME FOR THEM, I HAVE CALLED RELENTLESSLY AND KEEP GETTING THE PHILLIPINES THAT DONT HAVE A CLUE AS TO HOW OUR TAXES ARE DONE HERE IN THE STATES. I HAVE BEEN GOING THRU THIS FOR 3 MONTHS, EVERYTIME I ASK TO SPEAK TO SOMEONE IN STATES I GET HUNG UP ON, I DONT KNOW WHAT TO DO, I AM STUCK PAYING ABOUT 400 EXTRA PER MONTH FOR TAXES THAT HAVENT BEEN PAID. I NEED HELP AND NO WHERE TO GO.
* this reviewer has be with this bank for 3 - 10 years
* this review was made on HSBC Bank USA, Mettawa Branch at Lake Forest, IL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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excellent personnel
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by pgtu, Feb. 29, 2012
The staff here is exceptional and should be praised!
I had a problem with my mortgage and another with an incorrect credit rating. Both issues were from the corporate office. The staff at this bank helped me with both, quickly, in a caring fashion and correctly. They went out of their way to rectify a situation which was no fault of their own .
I highly recommend them and I thank them!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on HSBC Bank USA, Shelton Branch at Shelton, CT
0 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby pgtu, Feb. 29, 2012
The staff here is exceptional and should be praised!
I had a problem with my mortgage and another with an incorrect credit rating. Both issues were from the corporate office. The staff at this bank helped me with both, quickly, in a caring fashion and correctly. They went out of their way to rectify a situation which was no fault of their own .
I highly recommend them and I thank them!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on HSBC Bank USA, Shelton Branch at Shelton, CT
0 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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