Heritage Bank, Mill Creek Branch

Name:Heritage Bank, Mill Creek Branch
Full Service Brick and Mortar Office
Review:2 client reviews
Location:1504 132 St Se
Bothell, WA 98012

Snohomish County
View Other Branches
 
Phone:425-338-4300
Branch Deposit:$43,250,000
FDIC Cert:#29012
Established:1991-11-04


The Bank

Name:Heritage Bank
Concentration:Commercial Lending Specialization
Established:1927-01-01
FDIC Insurance:1935-01-23
Holden By:Heritage Financial Corporation
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:72, view all, view on map
Website:http://HeritageBankNW.com
Total Assets:$3,450,719,000
Total Deposits:$2,911,744,000
Total Equity Capital:$465,427,000
Total Domestic Office Deposits:$2,911,744,000
Net Income:$17,465,000
Quarterly Net Income:$7,895,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
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Client Review

2 client reviews of Heritage Bank scored 2.5 out of 5.

Poor customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 509dalia, Apr. 01, 2014

I am disappointed with the customer service every visit, I am always encountered with a sight from the clerks like if I am a nuisance, if a
I get there close to closing time they always remind me not to go in so late because I delay their exit time. Overall they never seem happy to help me and treat me with a snobby attitude.



* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Heritage Bank, Toppenish Branch at Toppenish, WA
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by sandie 2014-07-08 13:08:59
i go to summit branch in Tacoma and the staff is always nice and helpful I like this bank bank of America are the terrible I have been with bank of America since it was rainer bank and my husband has had a account there for 50 yrs plus I have tried to convince him to switch to heritage but he says its to much of a hassle.so I opened my own acct at heritage and i'm glad I did. they are great
GREAT SERVICE EVERYTIME!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by blonde, Feb. 07, 2013

The employees here are fantastic. Customers walk in and are greeted by name. Any problem I've had they immediately address and never comes up again. There's nothing better than a small business who takes great care of their customers! Highly recommend this bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Heritage Bank, Kelso Branch at Kelso, WA
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