Heartland Bank, Review

Heartland Bank, Review

Average rating stars based on 3 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
Branch is SLOW, Staff is great, products are 'ok'
 4star Overall Rating
 1star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Godsaves, Jun. 25, 2012

The staff are courteous and provide excellent service.  The manager Dan is very helpful and honest.  Ina (the Russian woman) is very sweet too.  Their interest rates could definitely use some help.  I wanted to get a home equity with them because I do most of my banking there, but they charge a floor of 5%---when I can get 2.99% elsewhere?  No thanks!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Heartland Bank, Stygler Branch at Columbus, OH
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Heartland Bank is Awesome
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by TrueHuman, Aug. 03, 2022

This review is for year 2022.  This bank is awesome and has come a long way over the years.  The customer service is superior and very friendly.  Their banking system is very user friendly.  I totally trust my money is safe in Heartland Bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Heartland Bank, Florence Branch at Florence, KY
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Heartland Bank is unethical
 1star Overall Rating
 1star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 1star Other Services
by LovetheLord, Oct. 04, 2014

Really bad online banking.  The software has problems constantly.  I really don't feel my money is safe there.  Went to CS community bank... MUCH better.  Also, they can't answer your questions about some of the same products they sold to me when I had issues with them because it turns out they are another company's products that Heartland licenses. So if you have problems you have to call some 1-800 number.  Not a good bank.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Heartland Bank, Capitol Square at Columbus, OH
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