H&R Block Bank

Name:H&R Block Bank
Full Service Brick and Mortar Office
Main Office of the Bank
Review:6 client reviews
Location:One H & R Block Way
Kansas City, MO 64105

Jackson County
 
Phone:816-854-3000
Deposit:$515,952,000
FDIC Cert:#58124
Established:2006-05-01


The Bank

Name:H&R Block Bank
Concentration:Mortgage Lending Specialization
Established:2006-05-01
FDIC Insurance:2006-05-01
Charter Class:Savings associations, state or federal charter, supervised by the Office of Thrift Supervision (OTS)
Website:http://www.hrblockbank.com
Total Assets:$1,221,911,000
Total Deposits:$554,133,000
Total Equity Capital:$609,274,000
Total Domestic Office Deposits:$554,133,000
Net Income:$62,805,000
Quarterly Net Income:$10,686,000
Return on Assets:5%
Quarterly Return on Assets:4%
Return on Equity:11%
Quarterly Return on Equity:7%
 More...


Client Review

6 client reviews of H&R Block Bank scored 3 out of 5.

Refund
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by frances203, Feb. 28, 2015

This bank is a joke.  My account was hacked and supposedly they said they mailed a check which i still not received and now they saying I have to wait 90 days for a replacement check.  This bank has told so many different stories.  They never mailed out the check and now I lost the hard earn money I work for.  I will be contacting a lawyer.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on H&R Block Bank, H&R Block Bank at Kansas City, MO
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horrible company
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jasonmoran, Feb. 17, 2015

So this bank has stolen our refund. We were supposed to get it in 10 business days . It was to be deposited into our account but was never sent. After 3 calls we have had 3 different answers saying that it was about to be deposited , next was that it had been deposited but hadn't , and last person said the IRS had taken our refund and we needed to contact them. I don't know what kind of scam you guys are running but we will contact a lawyer


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on H&R Block Bank, H&R Block Bank at Kansas City, MO
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by frances203 2015-02-28 14:04:18
I know how you feel I have been having problems too
IRA
Overall Rating
Waiting Time
Other Services
by mjmjmj, Apr. 03, 2014

 My experience has been horrible it is apparent that your employees like the experience needed. What should have taken maybe about 7 bussiness day, until this day has not been resolved six weeks later i spoke with a represenative today on my lunch break and nobody has worked on my request for Distribution since last week but she promised me this time she would get it taken care of as of today or tommorow it should have been direct deposited into my account.
One of the reprensentative advised me to go to H&R block office and have them to fax the paperwork, i did that she received conformation through email & a phone call and told me someone was going to call me or i could call them needed to confirm the information on the form so called and it was confirmed paperwork was received also the information. I knew i was making progress in getting my distribution. I myself faxed the paperwork over three times. The only progress i have gotten is being taken around, and around, and around in circles with broken promises of mam I will take care of it for you.
I want get started with the 20 or so minutes hold on the phone just to speak to a representative.
Or the month it took the first time for someone to send me another form to fill out because the first didn't have a place for me sign and when i spoke with someone on the phone about the application not having a place for me to sign with no response.
Hopefully anoher seven day i will have my distribution.
 

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on H&R Block Bank, H&R Block Bank at Kansas City, MO
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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All Reviews...

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