Green Dot Bank DBA Bonneville Bank, Green Dot Bank Dba Bonneville Bank

Name:Green Dot Bank DBA Bonneville Bank, Green Dot Bank Dba Bonneville Bank
Full Service Brick and Mortar Office
Main Office of the Bank
Review:10 client reviews
Location:1675 North 200 West
Provo, UT 84601

Utah County
 
Phone:801-344-7020
FDIC Cert:#22653
Established:1978-05-15


The Bank

Name:Green Dot Bank DBA Bonneville Bank
Concentration:Other Specialized Lending < 1 Billion
Established:1978-05-15
FDIC Insurance:1978-05-15
Holden By:Green Dot Corporation
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
Website:http://www.bonnevillebank.com
Total Assets:$919,313,000
Total Deposits:$663,739,000
Total Equity Capital:$168,013,000
Total Domestic Office Deposits:$663,739,000
Net Income:$4,099,000
Quarterly Net Income:$4,099,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:10%
Quarterly Return on Equity:10%
 More...


Client Review

10 client reviews of Green Dot Bank DBA Bonneville Bank scored 2 out of 5.

Mr Eugene LeFever
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by geno99, Jun. 16, 2016

problem is getting some on the phone very helpful when you do I have field a complant with federal reserve bank of san Francisco and they sent me a letter saying green dot has issued a 120 refund witch is a lie the gave me a 50 dollar credit after I couldn't use my card for about a week my account is still messed up and cant get no ones help at green dot


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Green Dot Bank DBA Bonneville Bank, Green Dot Bank Dba Bonneville Bank at Provo, UT
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Fraudulent Activity
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by msprecis, Jun. 01, 2016

If I was able to rate them lower I would. My card stopped working and after several attempts to get a new card after 2 weeks finally received it and still does not work and they still tried charging me to replace it. Trying to rectify the problem they said they would have a supervisor call back several times and still no call back. They stopped taking my phone calls, the last call they said do not call until you have replacement card, replacement card does not work and they will still not take my card. I have auto deposit, they have my money, I am unable to get my money. On a fixed income in poor health. Will be homeless without my money. How can they treat customers like this. Still waiting after a month.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Green Dot Bank DBA Bonneville Bank, Green Dot Bank Dba Bonneville Bank at Provo, UT
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

NO CUSTOMER SERVICE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MJC1959, Jan. 19, 2015

I have been using the same prepaid card through WalMart for more than five years.  After Green Dot took over the cards (previously issued by GE Capital) their service sucks.  My card was abruptly cancelled with no warning.  When I called to find out what was going on they gave me the same rote answer:  I had too many transactions.  I was never given a warning or option to find another payment method.  They are still holding my funds 15 days later (which they gladly took just two days prior to cancelling the card).  I cannot get my money refunded and I am on a limited income so this has caused me many problems.  Don't do business with this company!   

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Green Dot Bank DBA Bonneville Bank, Green Dot Bank Dba Bonneville Bank at Provo, UT
9 of 9 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

by cmcook 2015-04-03 18:20:18
I feel you. They collected $6349 and the very hour the money went on my card the locked it for "suspicious activity" I had to send a copy of my ID to them and they couldnt read 2 letters on the address and said they could not verify my identity. I had to get a new drivers license and they still haven't released my money to me. Don't ever do business with these people. At no time was I told they would need my ID to verify my identity and throughout this whole ordeal I have only received 1 email to tell me they blocked my card. I have had an awful time trying to get information. I will never use one of these cards again. There are to many good providers out there to have to deal with this awful awful awful customer service.
by daigo 2015-05-10 13:57:42
This green dot rip off card wants your social security number before you can get your money

All Reviews...

Banks Nearby

ZB, Utah Valley University Intermittent (0.2 miles)
Full Service Brick and Mortar Office
800 South University Avenue
Provo, UT 84601
Wells Fargo Bank, Provo Towne Centre Branch (0.3 miles)
Full Service Brick and Mortar Office
66 W. 1200 S.
Provo, UT 84601
JPMorgan Chase Bank, East Bay Branch (0.3 miles)
Full Service Brick and Mortar Office
1177 South University Avenue
Provo, UT 84601
Central Bank, Provo Branch (0.9 miles)
Full Service Brick and Mortar Office
75 North University Avenue
Provo, UT 84601
Banner Bank, Provo Financial Center (0.9 miles)
Full Service Brick and Mortar Office
201 East Center
Provo, UT 84606

More