Green Dot Bank DBA Bonneville Bank, Green Dot Bank Dba Bonneville Bank

Name:Green Dot Bank DBA Bonneville Bank, Green Dot Bank Dba Bonneville Bank
Full Service Brick and Mortar Office
Main Office of the Bank
Review:5 client reviews
Location:1675 North 200 West
Provo, UT 84601

Utah County
 
Phone:801-344-7020
FDIC Cert:#22653
Established:1978-05-15


The Bank

Name:Green Dot Bank DBA Bonneville Bank
Concentration:Other Specialized Lending < 1 Billion
Established:1978-05-15
FDIC Insurance:1978-05-15
Holden By:Green Dot Corporation
Charter Class:commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
Website:http://www.bonnevillebank.com
Total Assets:$477,980,000
Total Deposits:$306,321,000
Total Equity Capital:$81,483,000
Total Domestic Office Deposits:$306,321,000
Net Income:$4,277,000
Quarterly Net Income:$2,241,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:6%
Quarterly Return on Equity:12%
 More...


Client Review

5 client reviews of Green Dot Bank DBA Bonneville Bank scored 2.5 out of 5.

Customer Since 2012
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ONLYBYGRACE, Apr. 11, 2014

I have to say I am surprised, but Green Dot is a great way to bank if you dont want or cant get a regular bank account.
I have gotten my tax refunds, direct deposits as well as regular MoneyPak Deposits & have never had any problem.
The end of March 2014 my account was hacked (due to the Target security breach, & I immediately filed a claim hours after it happened & I noticed it. They credited my account back every single dime & sooner than the date they gave me.
Customer service is fairly quick to answer and always friendly.
I do wish they would offer other online services from the website though.
Definitely would give them a 9/10.


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Green Dot Bank DBA Bonneville Bank, Green Dot Bank Dba Bonneville Bank at Provo, UT
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dr.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by stevejolinski, Apr. 01, 2014

Piss poor financial institution ! Money was defrauded out of my account,Greendot Bonneville Bank GoBank are all fraudulent banks, they keep different sets of books,the juggel and/or manipulate other customer's accounts with each other to crunch numbers(or try to),transactions including dates and amounts don't match,missing transactions,website access and ATM access down for days,no access to your own money,unable to understand the Philippine language when calling Manilla,people in Manilla have no idea how to answer your questions and no little to nothing about banking practices as they are uneducated,compromised security and privavcy of all your personnal information with people over in India and Philippines,the people in the Philippines and India and China and Mexico are not under jurisdiction of laws from the USA, bad nightmare really. To late to stop direct deposit and will have to call police and file fraud report on Green Dot/Bonneville Bank/GoBank. The use different aliases to escape liability for fraud. I am out maybe a $1000. I have to beg my family to do a wire transfer as I have no money for food and basic needs.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Green Dot Bank DBA Bonneville Bank, Green Dot Bank Dba Bonneville Bank at Provo, UT
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4017 Dollars Lost They dont know where the funds are
Overall Rating
by urdaa002, Feb. 11, 2014

2 Employer direct deposits Lost  

1 Refund from target Lost

Total 417 Dollars and they even hang up the phone in the Philippines where they keep their call center. when I asked them for a US phone number after 15 calls and no resolution.   

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Green Dot Bank DBA Bonneville Bank, Green Dot Bank Dba Bonneville Bank at Provo, UT
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