GE Capital Retail Bank, Ge Capital Retail Bank

Name:GE Capital Retail Bank, Ge Capital Retail Bank
Full Service Brick and Mortar Office
Main Office of the Bank
Review:28 client reviews
Location:170 West Election Road, Suite 125
Draper, UT 84020

Salt Lake County
 

Phone:801-816-4778
FDIC Cert:#27314
Established:1988-08-01


The Bank

Name:GE Capital Retail Bank
Concentration:Credit-Card Specialization
Established:1988-08-01
FDIC Insurance:1988-08-01
Charter Class:savings associations, state or federal charter, supervised by the Office of Thrift Supervision (OTS)
# of Branches:4, view all, view on map
Website:www.gogecapital.com
Total Assets:$39,783,250,000
Total Deposits:$28,008,867,000
Total Equity Capital:$6,076,598,000
Total Domestic Office Deposits:$28,008,867,000
Net Income:$436,725,000
Quarterly Net Income:$436,725,000
Return on Assets:5%
Quarterly Return on Assets:5%
Return on Equity:29%
Quarterly Return on Equity:29%
 More...


Client Review

28 client reviews of GE Capital Retail Bank scored 1.5 out of 5.

Good card
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by carlosd504, Jul. 06, 2014

I have a Walmart credit card frm GE Capital Bank..ive had it for 4+yrs never had a problem...I pay my bill through the Walmart credit services my payment posts the next day..im surprised to see bad reviews on here

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on GE Capital Retail Bank, Ge Capital Retail Bank at Draper, UT
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These people are CROOKS!!!!!!!!!!!!!!!!!
Overall Rating
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by lapar, Jun. 13, 2014

Do not ever use these CROOKS.  I bought some items from Amazon.  They must have opened account with these CROOKS.  Didn't even know I had account with them. I do have amazon.com Visa from Chase.  I charged $30.00 worth of merchandise and thought it was on my Visa or master card. Then I start getting phone messages that my account was late and late fees have been applied.  They gave me a phone # and I called.  It was a recording asking for my last 4 #'s of my SS#.  Thinking it was a scam I just kept pressing O until it said it would transfer me to a Representative. Then the line went dead. So just to make sure I called the on my Visa amazon.com card, (#on the back of card)and they told me I had a balance of zero and it must be a scam.  Next day they called again. I called the # again and did the same thing and they transferred me to a real person. I said there must have been a mistake and what did I buy. She told me and I did order the merchandise. I said that was only $30.  She said the other $60 plus was late fees.  I said I didn't receive a statement.  She said they sent a E statement.  I told her I didn't receive a E statement.  She said it must have been seen to my spam folder but I now owe the late fees.  I told her I wanted to cancel the account I didn't know I had. She said I had to make a payment.  So I gave the CROOKS their blood money and canceled the account I didn't know I had. After reading the comments, all they do is Prey on people and trick them into paying their outrageous late fees.  Rating them is not the only measure I will be taking. By the way they changed their name from GE Capital to Synchrony Bank. DO NOT I REPEAT DO NOT USE THESE CROOKS OR I THEY WILL CHEAT YOU ANY WAY THEY CAN.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on GE Capital Retail Bank, Ge Capital Retail Bank at Draper, UT
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by suzanneArena 2014-06-30 20:43:29
SCAM - I just got the same call described as above and they won't stop calling.
Beware of These Thieves
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by RosieVillarreal, Apr. 30, 2014

This should be a warning to anyone who gets financing of any kind from GE. I got a card thru my dental office and one from Living Spaces.  My problem was that I didn't realize the Living Spaces card was also thru GE. The 'CareCredit' card offered by my dentist was $1500 and on top of that I was billed over $600 when the promotional period was over. That's over 1/3 of the amount financed! Before the promotional period ended, I spoke to customer service and asked them to consolidate my two accounts.  The rep agreed to do so but said it might take a couple of cycles for the accounts to combine.  Needless to say this never happened. I paid over $600 to these thieves. My Living Spaces card is almost at the end of the promo period and I intend to pay this off in full. I vow to never give these a-holes my business again!  STAY AWAY FROM ANYTHING GE!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on GE Capital Retail Bank, Ge Capital Retail Bank at Draper, UT
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