GE Capital Retail Bank, Ge Capital Retail Bank

Name:GE Capital Retail Bank, Ge Capital Retail Bank
Full Service Brick and Mortar Office
Main Office of the Bank
Review:23 client reviews
Location:170 West Election Road, Suite 125
Draper, UT 84020

Salt Lake County
 
Phone:801-816-4778
FDIC Cert:#27314
Established:1988-08-01


The Bank

Name:GE Capital Retail Bank
Concentration:Credit-Card Specialization
Established:1988-08-01
FDIC Insurance:1988-08-01
Charter Class:savings associations, state or federal charter, supervised by the Office of Thrift Supervision (OTS)
# of Branches:4, view all, view on map
Website:www.gogecapital.com
Total Assets:$37,806,067,000
Total Deposits:$26,369,358,000
Total Equity Capital:$5,985,270,000
Total Domestic Office Deposits:$26,369,358,000
Net Income:$1,534,787,000
Quarterly Net Income:$451,262,000
Return on Assets:5%
Quarterly Return on Assets:5%
Return on Equity:26%
Quarterly Return on Equity:30%
 More...


Client Review

23 client reviews of GE Capital Retail Bank scored 1 out of 5.

Phony Late Fees - GE Capital
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MikeCO, Apr. 08, 2014

These people are crooks. Got my motorcycle loan for Kawasaki through them, 0.00% APR. By the time the bill arrives, you have about 7 days to send the payment before it's "late". I sent it the next day a few times, from CO to GA. How long can that possibly take? I always see the check posted to my bank account either on the day its due or a few days after. Then they hit me with a $40 late fee. I'm positive that they do this on purpose since my loan has no interest payments. Total scam! Do yourself a favor and avoid these scumbags!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on GE Capital Retail Bank, Ge Capital Retail Bank at Draper, UT
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Ge Capital
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LadyThib, Mar. 31, 2014

Ge Capital sucks!!!! They will mess you over!!!! I will NEVER EVER BUY anything FROM THEM AGAIN! No matter if you pay on time for 2 years the minute you pay late one time you are screwed.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on GE Capital Retail Bank, Ge Capital Retail Bank at Draper, UT
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Morons run their credit card operation
Overall Rating
Office Environment & Staff
Other Services
by Jackinutah, Mar. 28, 2014

I got a Discover card through Sams Club with some financial promotions.  After 1 year, I did get a rebate slightly larger than my other 1 1/2% back card.  Everything was working fine with them, until I contacted them on line with a disputed charge for a $600 airline ticket.  They called back a week later and said they were working on it, while I was out of town.  All good to this point.
The day I get back home, I cannot see my card online anymore.  I call and they have cancelled it due to "fraud".  So they apparently do not know the difference between a disputed charge and fraud.  So they did not tell me that they cancelled it, I guess I was supposed to just find out when it did not work. Now, 12 days later, still no new card.  They sent me 4 months of charges to id which ones are fraudulent, who the fraudster might be, certifying that I did not make the charges.  
Guys, did you read what I sent.  A dispute with one charge from American Airlines.  I think you know where to find them.  So this credit card bank has no idea how to manage credit cards.  The 800 number person was useless, trying to explain over and over that it was necessary to do so because of the size of the charge.  Saying it repeatedly does not make it true morons.
Fortunately, I ordered another card last week and it came in 9 days.  I am done with these people.



* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on GE Capital Retail Bank, Ge Capital Retail Bank at Draper, UT
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

JPMorgan Chase Bank, Draper Crossing Branch
Full Service Brick and Mortar Office
252 East 12300 South
Draper, UT 84020
The First National Bank of Layton, Draper Office Branch
Full Service Brick and Mortar Office
136 West 12300 South
Draper, UT 84020
Home Savings Bank, Draper Branch
Full Service Brick and Mortar Office
911 East Pioneer Road
Draper, UT 84020
Washington Federal, Draper Branch
Full Service Brick and Mortar Office
1207 E Draper Pkwy
Draper, UT 84020