First Niagara Bank, Taft Allen Branch

Name:First Niagara Bank, Taft Allen Branch
Full Service Brick and Mortar Office
Review:43 client reviews
Location:5201 West Taft Road
Syracuse, NY 13212

Onondaga County
View Other Branches
 
Phone:315-458-5520
Branch Deposit:$63,816,000
FDIC Cert:#16004
Established:1986-12-08


The Bank

Name:First Niagara Bank
Concentration:Commercial Lending Specialization
Established:1870-01-01
FDIC Insurance:1943-07-01
Holden By:First Niagara Financial Group, Inc.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:428, view all, view on map
Website:http://www.firstniagara.com
Total Assets:$37,905,354,000
Total Deposits:$28,202,108,000
Total Equity Capital:$4,342,279,000
Total Domestic Office Deposits:$28,202,108,000
 More...


Client Review

43 client reviews of First Niagara Bank scored 2 out of 5.

service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by WTFuser, Dec. 17, 2014

tried calling local to get a pin # for card they sent in mail.

After waiting 4 weeks for the pin to show up, I call them.  After waiting on hold for 5 minutes, they tell me I have to call a 1 800number to get something done about no pin

After being on hold for 20+ minutes, go through several different hoops to verify who I am.  I am told they can not send another pin in the mail..... I need to activate the card and request a temporary one.  (Activation requires me to call from my home of record (another 30 minutes away)).  So much for convenient banking.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Niagara Bank, Germantown Branch at Germantown, NY
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Irondequoit location RARELY accessible
Overall Rating
by LM09, Dec. 08, 2014

Employees are always nice but I live in irondequoit, this bank location is right behind my house. Should be easy and convenient, but I'm finding the opposite lately. The drive through is 7/10 times closed for maintenance... I do my banking on the go- hence the drive through. I do NOT have the time to be running in and standing in line to get a quick deposit done, therefore I end up having to wait or drive to another location which is extremely inconvenient!!! Then what ends up happening is I'm swamped in fees cuz I can NEVER GET TO the drive through!!! This place went to sh*t as soon as it switched from HSBC. Also- Friday hours: only till 5??? Most working class people work UNTIL 5 on Fridays, ALL my other banks are open until 6 or even 6:30. Once again making me miss my deposit, and killing me with fees. I'm switching as soon as I find the time to sit in a bank and remove my accounts. Get with the program first niagara! People need convenience and this bank completely lacks that.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Niagara Bank, Irondequoit Branch at Rochester, NY
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Go to Chase
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ceceluv1, Nov. 12, 2014

Horrible Bank. They don't work with you. They only care about themselves. THEY DON'T WORK WITH YOU. GO TO CHASE. I am going to make sure I tell everybody how horrible they are so that my family and friends and their families and friends don't ever go to this bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Niagara Bank, Abbott Road Branch at Buffalo, NY
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

Manufacturers and Traders Trust Company, Taft Road Branch (0.1 miles)
Full Service Brick and Mortar Office
5170 West Taft Road
Syracuse, NY 13212
Bank of America, North Plaza Shopping Center Branch (0.7 miles)
Full Service Brick and Mortar Office
3600 Brewerton Road
Syracuse, NY 13212
Solvay Bank, North Syracuse Branch (0.8 miles)
Full Service Brick and Mortar Office
628 South Main Street
Syracuse, NY 13212
KeyBank, Brewerton Road Branch (0.8 miles)
Full Service Brick and Mortar Office
3550 Brewerton Road
Syracuse, NY 13212
Manufacturers and Traders Trust Company, North Syracuse/South Main Branch (1.0 miles)
Full Service Brick and Mortar Office
507 South Main Street
Syracuse, NY 13212

More