First Niagara Bank, Lancaster Branch

Name:First Niagara Bank, Lancaster Branch
Full Service Brick and Mortar Office
Review:46 client reviews
Location:5075 Broadway
Depew, NY 14043

Erie County
View Other Branches
 
Phone:716-684-4304
Branch Deposit:$56,164,000
FDIC Cert:#16004
Established:2004-05-17


The Bank

Name:First Niagara Bank
Concentration:Commercial Lending Specialization
Established:1870-01-01
FDIC Insurance:1943-07-01
Holden By:First Niagara Financial Group, Inc.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:428, view all, view on map
Website:http://www.firstniagara.com
Total Assets:$38,496,208,000
Total Deposits:$28,280,938,000
Total Equity Capital:$4,372,095,000
Total Domestic Office Deposits:$28,280,938,000
Quarterly Net Income:$87,811,000
Quarterly Return on Assets:1%
Quarterly Return on Equity:8%
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Client Review

46 client reviews of First Niagara Bank scored 2 out of 5.

Excellent Customer Service
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by joanp, Aug. 18, 2015

I have done banking at this bank for many years. I love everything about this branch in Palatine Bridge, New York. Everyone is very friendly and helpful. they have gone out of their way to help me in all kinds of situations, especially when my husband passed away. I am always greeted with a smile and a hello and treated  with kindness and respect. The customer service here is excellent.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Niagara Bank, Palatine Bridge Branch at Palatine Bridge, NY
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Fees
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by patsyf, Mar. 13, 2015

The fees w/this bank are ridiculous!  Look at all the complaints on the "review" list. They are willing to risk losing a long time customer w/multiple accounts, mortgage because they have to charge the customer a fee to withdraw moneys from their savings account in the form of a check instead of cash...really.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Niagara Bank, Wolf Road Branch at Albany, NY
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by raisethestandard 2015-05-14 16:19:04
My children savings were with this bank for over 10 years. set up to accrue interest for college. I received a notice 11 years later saying if I didn't come in they were going to give money to state and consider abandon property. I did come in they signed and notarized document and said I was all set. I come in 6 months later to get money for college and they sent money to state and basically said sorry to bad and now have to wait 4 months to get money from state abandon property department. There should be  banking rules to fine these bank and make people whole, for this miscarriage of justice.
Drive thru bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Clm72, Feb. 13, 2015

In the past 2 months or so when I've got out to do banking, it has been closed? What gives? I didn't know you could close a bank when you felt like it? It's 0 degrees outside, who wants to go through parking and walking to the main bank when we are supposed to have a drive thru? That was one of the reasons I opened my account there. The girls that work there used to be so cheerful, now most are gone?  This really raises an eyebrow. It used to be a good place to bank for my needs, like I said, until the past few months.  I'm very unhappy and considering closing my account.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Niagara Bank, Uniontown Motor Bank Branch at Uniontown, PA
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All Reviews...

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