First National Bank Texas, Kerrville Banking Center - Rc 809

Name:First National Bank Texas, Kerrville Banking Center - Rc 809
Full Service Retail Office
Review:4 client reviews
Location:1216 Junction Highway
Kerrville, TX 78028

Kerr County
 
Phone:800-677-9801
Branch Deposit:$2,927,000
FDIC Cert:#3285
Established:1999-07-21


The Bank

Name:First National Bank Texas
Concentration:All Other Specialization > 1 Billion
Established:1901-02-27
FDIC Insurance:1934-01-01
Holden By:First Community Bancshares, Inc.
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:305, view all, view on map
Website:www.1stnb.com
Total Assets:$1,281,066,000
Total Deposits:$1,143,604,000
Total Equity Capital:$89,531,000
Total Domestic Office Deposits:$1,143,604,000
Net Income:$2,692,000
Quarterly Net Income:$2,692,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
 More...


Client Review

4 client reviews of First National Bank Texas scored 3 out of 5.

absolute worst bank in american history
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by ladidadi1234, Apr. 17, 2014

This is the worst bank you could imagine they will over draft your account when youre "online banking" clearly shows that you have enough, and trying to talk to a human being over the phone is impossible there is no good customer service with them ,over the phone or in person. Do not trust these idiots with your money. There are fees left and right. Save your time and money just STAY AWAY!!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on First National Bank Texas, Galveston Banking Center - Rc 626 at Galveston, TX
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Mr Derr
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by woodchuck777, Apr. 07, 2014

Possibly the worse bank I've ever dealt with. Electronic banking very poor. When trying to log on to my account, feedback was "Account Disabled" Tried calling for assistance. Phone tree sent me in circles. When I was finally able to talk to a human being. They told me they couldn't help me and forwarded be back to the same phone tree. The second attempt after going through the phone tree again, I explained to the rep my problem, they did stay on the phone with me while I went through the same phone tree again. After entering all the information, I was told that I needed to enter a PIN nr to ID myself. I explained I didn't know my PIN number (don't think I ever had one). I was then told they couldn't help me that I would have to travel to the bank in person (15 miles away). After telling them that it would be very inconvenient she said they could fax me info. Unfortunately, I don't have a fax, so I asked if they could email info to me. I was told they didn't have access to my email address. Funny, that I'd received an email from them telling me my Estatement was available. I can't believe this. So in the end they couldn't help me, my only option is to travel into the bank in person to try and resolve this. Very poor customer service as far as I'm concerned.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on First National Bank Texas, Sulphur Springs Banking Center - Rc at Sulphur Springs, TX
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Pearland Texas Branch Is Amazingly Helpful, Friendly & Fast...
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MillyMooYou2, Mar. 07, 2014

The Bank Specialists are ALL Super Friendly and ready to help anyone who needs documents from accounts to printing useful money saving and building tips for your future success! ABOVE AND BEYOND CUSTOMER SERVICE IS A STANDARD AT THIS BRANCH AND THE SMILING FACES HELPED ME HAVE A BETTER DAY! Thank you for hiring and screening qualified, customer friendly, genuinely nice people to conduct a very private part of people's lives! Well Done, Pearland!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Comerica Bank, Schreiner Center - Downtown Kerrvill
Full Service Brick and Mortar Office
208 Earl Garrett Street
Kerrville, TX 78028
Security State Bank & Trust, Kerrville Drive Through Facility
Limited Service Facility Office
212 Sidney Baker South
Kerrville, TX 78028
Security State Bank & Trust, Kerrville Branch
Full Service Brick and Mortar Office
1130 Junction Highway
Kerrville, TX 78028
Guadalupe National Bank, Junction Highway Branch
Full Service Brick and Mortar Office
1916 Junction Highway
Kerrville, TX 78028