First National Bank of Pennsylvania, Tunkhannock Branch

Name:First National Bank of Pennsylvania, Tunkhannock Branch
Full Service Brick and Mortar Office
Review:12 client reviews
Location:74 E Tioga St
Tunkhannock, PA 18657

Wyoming County
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Phone:570-836-5555
Branch Deposit:$53,710,000
FDIC Cert:#7888
Established:1985-04-08


The Bank

Name:First National Bank of Pennsylvania
Concentration:Commercial Lending Specialization
Established:1864-02-04
FDIC Insurance:1934-01-01
Holden By:F.N.b. Corporation
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:322, view all, view on map
Website:www.fnb-online.com
Total Assets:$14,834,363,000
Total Deposits:$11,187,171,000
Total Equity Capital:$1,823,479,000
Total Domestic Office Deposits:$11,187,171,000
Net Income:$65,064,000
Quarterly Net Income:$32,279,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
 More...


Client Review

12 client reviews of First National Bank of Pennsylvania scored 2.5 out of 5.

It's the customer's fault!
Overall Rating
Interest Rate and Cost
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by K20a2eg, Oct. 14, 2014

I recently got married and opened a joint checking account with my wife. We put $100 in it for starters. Went in to the Cherry tree branch to transfer $800 from my old account to the new joint checking account. I still have the transaction receipt that shows it was FROM my old account TO the new joint account.  Instead, they transferred $800 from the new account to my old account. How is that even possible considering there was only $100 in the account? The teller had the accounts up on her computer screen. To make a long story short, my wife made a bunch of online payments a couple days later.  All of the payments but one(a CC payment) went through along with almost $300 in overdraft fees. Called the bank to figure out what the heck was going on. They said they would fix it. No apology. No updates. FNB started reversing all of the payments that had originally went through(I guess u can't just remove the overdraft fee?), so now the payments that we paid on time were now reversed and late. And on top of that, some CC companies were charging us fees for reversing payments. I tried getting reimbursed for one of the fees. Someone in charge named Bill told me they weren't going to reimburse me the $25 and that he "was actually upset/disappointed that they took off the overdraft fees."  He said this was all my fault because when they made me sign the cash check(the teller filled it out for me) to transfer money, I should've noticed that my name and my wife's name was on top of the check which meant that I was taking $800 out of our new account. I lost it.  I am not a banker. I signed where she told me to sign. The teller managed to fill out the cash check wrong but still managed to give me the correct transaction receipt?! Bill could not give me an explanation as to why there were no security features in place to prevent $800 from being transferred from an account with a $100 balance.  But we all know they got holds out the ying yang when u try to deposit a non-FNB check.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First National Bank of Pennsylvania, Cherry Tree Branch at Uniontown, PA
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UnHappy EX Customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by BettyKendrick, May. 05, 2014

I was a customer and was happy till I had a terrible thing in my families life and my husband was laid off. I had to close my children's savings accounts and had to move to another state to start over again. I did not close my checking account right away. I was not sure where I was going. I left my account in GOOD standing. SEVERAL months go past and a yearly fee came out from a agency my husband forgot about. Unfortunately it threw my account in the neg. The bank continued to take money out of my account every couple of weeks, BEING OUT OF STATE and set up for email statements(THAT I NEVER RECEIVED) I had NO CLUE. Several months and over 200 in neg because of fees a outside agency contacts me in New York to collect the money. NOT ONE TIME did the bank try to contact me. I call them as soon as I found out, the manager called me back several times then stopped calling me. I finally called her back and she said there is nothing she could do for us. In fact there is nothing she would do for me EVEN with us being good customers. I understand we Oops and forgot about a direct debit. But I feel as a person, and a former employee of another bank THERE IS something they could of done to help someone out that were good customers, we were not trying to take advantage of the system and we had a hard thing happen to us with being laid off. I would not choose this bank to do your banking w/ if you want a bank to look out for your best interest.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on First National Bank of Pennsylvania, Moon Township Branch at Coraopolis, PA
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TERRIBLE SERVICE
Overall Rating
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by NoNoAndNo, Dec. 31, 2013

I found it comical that other people have had the same experience as I have, glad I'm not the only one! Chippewa's branch is RUDE accept for the young blonde. I am switching banks!! Had misunderstandings about deposits and overdraft fees and they refused to refund ANY money... this is just one story of many. I have never had issues with any of the other branches but I DO NOT recommend this bank if youll be using Chippewa's branch frequently!! Oh, and may I add, THE ONE LADY LIKES TO COMMENT WHEN YOUR BANK ACCOUNT IS GETTING LOW!! I'm a college student, hence, mind your own business!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First National Bank of Pennsylvania, Chippewa Branch at Beaver Falls, PA
9 of 11 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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