First National Bank of Pennsylvania, Review

First National Bank of Pennsylvania, Review

Average rating stars based on 24 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
8
4 star:
1
3 star:
1
2 star:
2
1 star:
12
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Excellent Service
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Angeleyes, Aug. 05, 2012

I have been with First National for just about a year and have used four of the numerous branches in our area at one time or another. Each time, my wait time is minimal, the tellers are knowledgeable and friendly, and the service is top notch. I switched from PNC because of the high merchant account rates and what seemed like arbitrary and unexpected fees.

I would recommend First National to anyone looking for superior service and multiple easily accessible branches.



* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on First National Bank of Pennsylvania, Tyrone Branch at Tyrone, PA
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money order
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by cindyzz, Aug. 03, 2012

after beiing a customer for over 4 years I stopped in to cash a money order that my dad sent me from Myrtle beach ,S.C---It was a United States postal money order. After taking it at the drive in window i wated a few minutes,then was asked for ID. I gave my drivers license and waited again at least 5 minutes. I was then told I had to deposit the entire money order which was for 200.00 and wait for 7 buisness days before iI could recieve any of it. I told them I would take it to another bank. Then they said "well all of our banks have the same policy"----I then said "I have another bank--and will try there"--theygave the money order back and I then drove to First Commonwealth bank. I again went through the drive through window. The money order was cashed with no questions asked. I live just down the street--from 1st national bank--on the same street as the bank,yet I had to drive on the other side of town to cash the money order. I had told my daughter just weeks earlier to open an account there because she moved to the area---she now will close her account and I will do the same. Thank you First Commonwealth for being the best bank in our area and for treating every customer with respect.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First National Bank of Pennsylvania, Morrellville Branch at Johnstown, PA
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