First National Bank of Pennsylvania, Montoursville Branch

Name:First National Bank of Pennsylvania, Montoursville Branch
Full Service Brick and Mortar Office
Review:15 client reviews
Location:301 Broad Street
Montoursville, PA 17754

Lycoming County
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Phone:570-368-8101
Branch Deposit:$23,856,000
FDIC Cert:#7888
Established:1974-12-11


The Bank

Name:First National Bank of Pennsylvania
Concentration:Commercial Lending Specialization
Established:1864-02-04
FDIC Insurance:1934-01-01
Holden By:F.N.b. Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:322, view all, view on map
Website:www.fnb-online.com
Total Assets:$15,961,183,000
Total Deposits:$11,520,469,000
Total Equity Capital:$1,926,808,000
Total Domestic Office Deposits:$11,520,469,000
Net Income:$135,292,000
Quarterly Net Income:$37,001,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:8%
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Client Review

15 client reviews of First National Bank of Pennsylvania scored 3 out of 5.

I am very much satisfied. :-)
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mamadee, Aug. 14, 2015

I'm just going to keep this short and sweet. I haven't been a member of this bank very long, but I feel as though I have. The staff knows me by name.  Every time that I walk into the bank, or call with a question I am quickly taken care of.  The staff makes me feel as though I truly do matter.  I love all of the staff there, and have officially adopted them into my heart and family.  This is the best bank branch that I have EVER belonged to. Tell everyone there that Dee loves them all.  :-)

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on First National Bank of Pennsylvania, Lakewood-Clifton Branch at Cleveland, OH
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Closing Account Very Soon
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 44413, Aug. 12, 2015

Had two different experiences at FNB. one with Canfield - Poland Branch and one with the Market Street branch. First one I went into to get cash from my account because my fiancĂ© had both the checkbook and the debit card plus I had a few questions about my account.  As if it was bad enough that the teller barely spoke to me then when she couldn't answer my question she called the Branch manager over to help her. Then instead of speaking to me they spoke at me in the 3rd person . He this and He that. So I got my money and left without my question being answered. Now today, 8/12, my fiancĂ© went to cash a check for $20.00 just so he could have some extra cash on him. Went to cash and was informed for the first time that non members are charge $10.00 cashing fee. He said a few choice words and them left. I called right away when he told me what happened. I have been with FNB for over 6 years and I  all that time I have never or whoever I wrote the check to had never been charged this fee. Assistant Manager said well this has been a policy since day one. I informed her that I'd never been charged at any of the banks and she said well sorry nothing I can do about it. I said that's fine I will be closing my account and taking my banking elsewhere.  She said and I quote " that is fine " and I kid not she literally hung up on me in mid sentence.  I am sorry but I'm in customer service for one of the biggest Company worldwide and I would never treat a customer the way that I have been treated by First National Bank of Pennsylvania.  So over all... Service and friendliness FREAKING SUCKS!!!!! And just for the record email address listed is my home address. My listed email is Rogue832@comcast.net

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First National Bank of Pennsylvania, Boardman-Poland Branch at Youngstown, OH
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Very Satisfied
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Brenda530, May. 27, 2015

Very pleased with the staff and location.  I have never had any problems with my transactions.  Banking long enough they know me by name.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First National Bank of Pennsylvania, Wintersville Branch at Steubenville, OH
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